Trusted Help Center & FAQ

Trusted Help Center & FAQ

レビュー (74)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年8月22日

Great app for FAQ page! Excellent customer support - Viktoras was super helpful

Kriss Rybalchenko
イギリス
アプリの使用期間:19分
2021年6月30日

Although we haven't 'published' the app yet, I looked through in terms of editing and information input and it just feels so straight forward and super easy to use.

Lavender Living
オーストラリア
アプリの使用期間:5分
2024年2月20日

Fantastic app - support is also top notch and very quick to respond.

Thomas Sabo South Africa
南アフリカ
アプリの使用期間:約21時間
2025年6月27日

Simple to use. I was able to create a beautiful, fully customizable and mobile responsive FAQ page in minutes.

Letters From A Princess
アメリカ合衆国
アプリの使用期間:約3時間
2024年9月6日

Great

Beyond Free STGストア
日本
アプリの使用期間:約2ヶ月
2024年9月4日

Thank you! You saved me a lot of time trying to troubleshoot some issues on my own.

My Store
アメリカ合衆国
アプリの使用期間:26分
2024年8月11日

Cherished Gleam
イギリス
アプリの使用期間:9日
2024年5月13日

Incredible app and incredible support! The app is amazing and it is perfect if you need FAQ's for your products. The customer support is always very helpful and quick to reply.

Coastal Comforts Australia
オーストラリア
アプリの使用期間:約2ヶ月
2024年3月12日

It's the Solution, which I was searching for !

Dreamcloudly
ドイツ
アプリの使用期間:約16時間
2024年1月24日

Oh my gosh I love this tool I have always wanted to have questions and answers on my product page and I loved this. And the support they have is the best, they resolved all my doubts and questions quickly.

Los Bembe's
アメリカ合衆国
アプリの使用期間:1日
2023年12月14日

Choufleur
フランス
アプリの使用期間:2日
2023年12月10日

Fantastisch!! Es funktioniert wie es soll, alle Funktionen die man braucht und kompetenter,schneller Support,
Sehr zu empfehlen! :)

The V
スイス
アプリの使用期間:約2時間
2023年11月28日

Great help

ShopModaroElite
アメリカ合衆国
アプリの使用期間:約1時間
2023年9月7日

great

Cosmic Flare
イギリス
アプリの使用期間:約2時間
2023年8月20日

very good bro thank you she took care of me e helped me thank you for everything i like it very much

KomfortSchritt
トルコ
アプリの使用期間:3日
2023年7月25日

Free plan is enough for most of stores. You dont need much and you can always customize it. Also Customer service is really good with this app, they will resolve your issues right away!

AlphaVitas
スロバキア
アプリの使用期間:1日
2023年6月16日

Great support! was able to edit my page exactly how I wanted it to look within minutes, thank you so much!

Essentials To Shop
アメリカ合衆国
アプリの使用期間:約23時間
2023年5月9日

really useful and easy to use app, also the customer service is really fast and kind, highly recommend

DON PETS
イタリア
アプリの使用期間:2年弱
2023年5月6日

Great service and help a lot! Easy to use and very professional support.
I recommend this great app.

lubluelu
中華人民共和国香港特別行政区
アプリの使用期間:9日
2023年3月29日

Fabulous app, fabulous customer service. I was having trouble integrating the app, and they were right there to help. Thank you FAQKING!!!

SANTA FE PEDICABS
アメリカ合衆国
アプリの使用期間:約22時間
2023年3月23日

So glad i found this app, it does exactly what I was looking for and the support is excellent and so quick!

Cosyfolke
イギリス
アプリの使用期間:43分
2023年3月14日

This app is exactly what we're looking for, and it's easy to use! Haven't had any issues and we are satisfied with our experience so far.

DollsLoveHome
中国
アプリの使用期間:3分
2023年1月26日

That's a good app. I really like that you can adjust the design and make it similar to the store. And also divide your FAQs for sections. That's the reason I chose it.

HomenLove
リトアニア
アプリの使用期間:4ヶ月
2023年1月25日

Simple and easy-to-use app that hits all the main needs. Developer is super responsive for general help and feature requests. I asked them about integration an FAQ widget. 1-week later and it was online! 5 stars.

PedalCell
アメリカ合衆国
アプリの使用期間:4ヶ月
2023年1月16日

Great app to use for creating FAQ, looks clean and good. We needed help to make translation work in FAQ page, support team was kind and helped us. I recommend the app.

ATLĒTU ŪDENS
ラトビア
アプリの使用期間:23日
2022年8月13日

I used this app to create a smooth FAQ page for my website that offered many customization options, I needed assistance with a problem and received help from support almost immediately. If you are truly looking for an app that works perfectly and has an amazing support team, I highly recommend FAQKing.

Microfiber Bros
アメリカ合衆国
アプリの使用期間:4日
2022年8月10日

Super easy to set up! I was able to add multiple segments along with multiple questions and answers. When you first install it, it already comes with many example questions and answers that gives a nice start to build off of. The layout is quite customizable - you can change the colors, font size, and alignments among other things. It was easy to set up as a link in my footer. I was having a little issue with a grey square appearing under all of my answers but the app support (Viktoras) was able to solve my problem very quickly (my theme was overwriting some of the apps styles). I would recommend this app to anyone looking to add an FAQ section to their website.

Panda and Llama
アメリカ合衆国
アプリの使用期間:1日
2022年7月23日

DONT USE. couldn't get it to work. the app is hidden on my shopify - no way to remove the app?! dont waste your time

Horse Identity Finder
アメリカ合衆国
アプリの使用期間:16分
Trusted appsが返信しました 2022年7月23日

It is not possible that you do not see an option to uninstall the app, the uninstall flow goes as in all shopify apps! (our shopify app code is removed as well on uninstall).

~~~

We tried to reach out to the merchant, but we did not get a response. Really sad to see such reviews from new Shopify users when our app is amazing!

2022年6月21日

Terrible customer service. No chat option available at 9am in the morning EST. They don't even acknowledge receiving your request via email. The app is pretty bad.

lifehacktrading
アメリカ合衆国
アプリの使用期間:約21時間
Trusted appsが返信しました 2022年7月25日

We respond to all emails, chat messages we get and try to help with every question or concern a merchant might have.

If you need any help or assistance with the app, feel free to reach out through our in-app customer support chat or through email!

2022年3月15日

This app works great for us. Simple, quick, easy. Plug and go, it comes with a decent amount of presets that required minimal tweaking from us. Having it saves us a lot on answering the same questions repeatedly. 10/10

Bradley's Furniture Outlet
アメリカ合衆国
アプリの使用期間:約1時間
2022年2月21日

The app seems to provide us with all that we need. The free version offers enough queries and customization to fulfill most needs.

Sensative
スウェーデン
アプリの使用期間:約7時間
2022年2月20日

This is honestly everything you could want an app to be. It comes pre-built with questions, which is awesome, but you can edit or delete any that don't work for your store. The free version is really all I need, but there are multiple versions for more advanced stores, if you want more options. All in all, I was highly impressed.

ForestoryCo
アメリカ合衆国
アプリの使用期間:9日
2022年1月28日

This faq app is the best. My faq page looks great and it easy to use. If you are looking for a faq app this is it.

L'Ormore Athletic LLC
アメリカ合衆国
アプリの使用期間:1日
2021年12月18日

Very easy to navigate. Eased my anxieties from all the other technicalities with creating a online store.

4 Empressions
アメリカ合衆国
アプリの使用期間:2日
2021年11月1日

Regarding the application, I find it simple and functional, and that's exactly what I was looking for a FAQ.

Kâmadeva.fr
フランス
アプリの使用期間:8ヶ月
2021年10月26日

I was looking for an FAQ app that allowed me to have different sections with multiple questions, a nice layout and a search box, for FREE. This is exactly the app I was looking for.

Lidia.
イギリス
アプリの使用期間:約14時間
2021年10月20日

great app used it on my other store as well, fast customer service response and easy.
i recommend it.

Ceramipet
イスラエル
アプリの使用期間:8日
2021年10月7日

The app is great it works super & looks great, respect to the developers. cool cool cool cool cool cool cool cool cool

Sanfrance
リトアニア
アプリの使用期間:8分
2021年7月27日

Brilliant app - created a simple, clean FAQ pages easily and for free! Would highly recommend! Amazing

löfte
イギリス
アプリの使用期間:約1時間
2021年6月23日

Better than paid apps! Simple for you to start straight away, bug free (unlike competitors), and looks great. Love it! Thanks!

COOKY | Private chefs. Personal experiences
オーストラリア
アプリの使用期間:23分
2021年6月8日

Easy, Flexible and free ... what more do you need. Easy to create as many Categories and FAQs that I need. Thanks

Fareloom
オーストラリア
アプリの使用期間:約1時間
2021年5月26日

Es increible!!! Ninguna como esta! es gratis y en ninguna habia conseguido lo que en esta, muchas, muchas gracias!

Pereire Skin
メキシコ
アプリの使用期間:42分
編集日:2021年5月19日

Update: Viktoras performed flawlessly all changes I asked for in no time! I am very impressed with such great support from customer service team! I would like to recommend this great app to anyone who need a simple-to-setup FAQ page with a search option inside (which is very important), and which can be set either for the whole store or for signle product page of your choice (which is also important). Also you can easily translate app menus by yourself into any foreign language which is also great. Big thanks again to the developers! >>> Initial review: Such a great app! Very simple to setup and flexible with design. Just 2 things to note: 1) When I tried to change font size in Headings and Subheadings it worked for desktop, but not for mobile version. 2) In mobile portrait view: If a Subheading is made of long sentence (two or three lines), there are too small margins between the lines. In other respects the app is just great and awesome! Good job!

367761
韓国
アプリの使用期間:3日
2021年4月24日

Very simple to use. I create my FAQ in 10 minutes.
Is all automatic, and this is free.
Thank you very much

OutletGrandiMarchi
ポーランド
アプリの使用期間:3ヶ月
2021年4月11日

Perfekt! Kostenlos und schnell. Genug Kapazität für wichtigsten FAQs! Danke! Genau das, was ich gesucht habe.

Goodie Arena
ドイツ
アプリの使用期間:約1時間
2021年4月6日

Simply one of the best FAQ apps on the store. Unlimited styling options which makes this app go perfect with your store. The customer support is very responsive and very helpful if you have some issues. Would install again!

Squathlete
ベルギー
アプリの使用期間:6日
2021年3月26日

Great app! The support team were responsive and solve my issue within 48 hours. Highly recommend this app.

Cimilre Singapore
シンガポール
アプリの使用期間:2日
2021年3月23日

Great app, easy to use and friendly customer service too! They managed to help me out in creating my FAQ for my site.
Will highly recommend!

Pleasure Point Ltd
イギリス
アプリの使用期間:約1時間
2021年3月19日

The app is simply great. Its simple and great. However.. after putting in more and more questions the site began to turn white when clicking on categories. I hope that gets fixed and I will give you a better rating!

Toonice.eu
ドイツ
アプリの使用期間:4日
Trusted appsが返信しました 2021年3月20日

Hi, thank you for reporting this. We fixed It for your store. Could you please check If It's displaying ok now ? We also wrote you an email.

2021年3月14日

This is the app we were looking for.
We use this app to get a nice main and product faqs.
The only thing we are missing is an option to get a faq duplicated.
It will be very helpful for webs like us, that every product needs his own faq, but same schema.

WIDIMI
スペイン
アプリの使用期間:17日
2021年3月14日

The app made my product page very professional looking and I would highly recommend it to everyone! The support is also very quick in response

Panda Bambino
ボスニア・ヘルツェゴビナ
アプリの使用期間:2日
2021年3月13日

well done! very stylish, easy to edit, easy to integrate, has few design options also custom design options. thumbs up

BowOhBow.lt
リトアニア
アプリの使用期間:約5時間
2021年3月12日

Normally I do not write reviews, but this has to be by far the most capable FAQ designer ever! Nevermind the fact that it is FREE! This value of which this gives is amazing and it is even better than all of the ones which you pay a lot of money for! If you are looking to create an FAQ page, you shouldn't go anywhere else. I swear worth it.

MBD3d
アメリカ合衆国
アプリの使用期間:約1時間