Recenze (265)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
10. leden 2021

I almost never write reviews but this app really surprised me. It is great for abandoning carts. App does the job properly I had a few things I did not understand but the support team helped me in a moment and were available for any question, highly recommend for many reasons but mainly because only after there is a sale they take a percentage of money and also that after $ 100 a month.
This is a must-have app for both beginners and advanced in addition it is extremely convenient to use

מסרק הקסם
Izrael
Doba používání aplikace: 4 dny
Vývojář Royal Apps odpověděl 10. leden 2021

Thank you for the 5 stars review🙏 Our support team is always here to help you😎

29. březen 2022

First of all thank you very much for the explanation. Very intentional and very helpful.
Even the app itself allows it to function properly without repeated trials.
To me it really helps not to miss purchases

MILLISAL
Izrael
Doba používání aplikace: 3 dny
Vývojář Royal Apps odpověděl 27. duben 2022

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

19. srpen 2020

BEST CUSTOMER SUPPORT!
GREAT FOR CART RECOVERY AND ABANDONED CHECKOUTS!
CAN'T WAIT TO SEE THE RESULTS!!!!! THANK YOU!

Phug Life
Izrael
Doba používání aplikace: 3 dny
Vývojář Royal Apps odpověděl 20. srpen 2020

Thank you for the review! good luck

1. září 2020

I didn't think abandoned cart recovery emails can make so much extra revenue. I launched it and got 3 sales in one day just from the abandoned cart email! I'm going to set up the same with SMS and see how it goes, however I don't think SMS is going to work XD

unlimitedclassics
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Royal Apps odpověděl 1. září 2020

Thanks for the review!

21. prosinec 2021

great app received a very good support they are very helpful and helped me with my problems to solve them

Dany attal
Francie
Doba používání aplikace: 3 dny
Vývojář Royal Apps odpověděl 21. prosinec 2021

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

22. leden 2021

I really wanted to like this app, because I have used another app from this company that works well, but this one caused my store many problems. It seemed to have conflicts with other apps in my store and also the FB messenger apps never showed up properly. I tried to get support to fix it, but there were still problems, even after they told me everything was ok. Anyway, I couldn't leave my store in a half-functioning state for much longer, so I just ended up deleting the app. Maybe I will try it again in the future when the bugs have been worked out.

woot & hammy
Spojené státy
Doba používání aplikace: 3 dny
Vývojář Royal Apps odpověděl 22. leden 2021

Hi guys,

Thank you for your honest review, Eric here, I'm the CEO here at Carti.io
Any chance we could jump on a call and explain everything to you?

We supported FB messenger completely until the recent update from Facebook that is blocking some of the features (you can find it at all the Facebook marketing apps out there). There is nothing we can do about it at the moment (this is not a code issue from our side). We're actively looking for a solution and in contact with Facebook to try and solve this ASAP.

I apologize for your experience, It would mean the world to me if you could give my business another chance 🙏

Please get back to me and let's see how we can solve this issue with you :)

Eric | Carti.io CEO

20. srpen 2020

Cool idea to have all cart recovery automation in 1 place. I asked for a small feature to add and they added it within a day (I needed to edit the logo in the abandoned cart recovery email)... impressed with the support team. so far the SMS abandoned cart abandonment sequence is performing the best. a few features are still missing but it seems like they're building them fast :)

Tree of Color
Izrael
Doba používání aplikace: 2 dny
Vývojář Royal Apps odpověděl 20. srpen 2020

Thank you for that! we're a small team so we try to make changes quickly for our customers

11. březen 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
Spojené státy
Doba používání aplikace: 2 dny
Datum úprav: 2. červen 2022

I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.

deRodríguez
Španělsko
Doba používání aplikace: 2 dny
Vývojář Royal Apps odpověděl 31. květen 2022

We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?

13. duben 2023

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář Royal Apps odpověděl 13. duben 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎