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I used this app without problems for a couple months. I woke up today to find that it said there were no rates available for my market, and that customers had been coming to the site for 14 hours without the ability to place an order, due to the shipping methods being broken from this app. I instantly deleted them and will never be using them again.
Unfortunately you ran out of FBA inventory. When a shop runs out of inventory Amazon no longer returns rates. The moral of this story is to ensure you do not run out of inventory as our other 800+ customers never had any issues.
Wow - this is exactly what i was after!! I've been selling on Amazon and have now branched out into Shopify. I needed an app which would seamlessly link my Shopify orders into Amazon, so they could deliver as part of FBA and this is exactly what i was after.
I had some issues setting up, but the support from Gennifer was amazing! Sorted some issues with the code and got me up and running - really impressed with the support. Gives you confidence that any future issues will be promptly resolved.
This will be a game changer as i can sit back and not have to worry about fulfilling orders. So happy i found this app!
I had a ton of questions regarding if this app was right for my business. I spoke with Chip at support who was super knowledgeable about their app as well as Amazon FBA. I went backwards and forwards a few times with Chip over the course of a week. All of my questions were answered at every stage. Great support !!!!
Definitely agree with Taco vs Burrito. The wording was confusing and also lead me to buy into the app. I am looking forward to the multi market place integration that the language alludes to. The support by Gennifer is reliable but they need to consider changing the write up as it is misleading.
This app was simple to install, we did make one error though- so I reached out to customer service, and support agent Cara helped me right away! It only took a few moments and found and fixed my issue. Total setup time was at most 15 minutes, including the trouble shooting. I am very happy with Bytestand!
The app is very friendly and easy to install. Customer service is awesome, especially Cara who was my representative. She helped me with the onboard process and recorded some videos explaining how to solve some specific issues from my store.
Totally recommend the app, the customer service and Cara as well!
Thank you guys
Customer service for this app is top notch. Cara takes the time to look into your issues and even creates video tutorials to help. My biggest issue is that you need to purchase 2 different apps (FBA Shipping and FBA Import) to have a complete solution.
Cara and Todd give a great customer service! The app works well. Does exactly what we needed it to do! Keep up the good work!
This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!
Amazing app for syncing Amazon and Shopify. Super easy to use and customer support is top notch! Highly recommend