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I'm having a horrible experience with this app from day 1. It doesn't work, my first order did not get fulfill. I had to do a manual fulfillment after days of waiting. At first, they were answering my emails, and even called me back. But for the past couple of days, nothing. I begged for a phone call through emails, but nothing. I'm asking the status on my request, but not even an email back. I ...
DO NOT WASTE YOUR TIME IF YOU HAVE INTERNATIONAL ORDERS (in different regions of the world)! Note that if you are in the US and want to enable Amazon FBA Fullfillment you can't do it for international orders. Which means if you get a mix of orders, you can only have Amazon fullfill the orders to US addresses and not international but the whole thing breaks down because you can't just fullfill ...
the support engineer, Cara, is very knowledgable. Answer all the questions in quick manner and especially the video recordings make things easy to understand. Thanks.
The customer service is very supportive and answers all my questions, however as the app doesn't have dashboard and SKU mapping table, I am doubt if it would run normally everyday, I don't want to know the problem only after my customers experienced the problem, so I delete the app within the trial period.
Cara from customer support helped us set the app up on all 3 of our stores, which makes the integration process so easy. Once up and running we haven't run into any issues and if we have any questions customer support is always helpful and gets back to you quickly if they are offline. Would definitely recommend!
Amazing support from Cara, she was able to solve our issue and answered any questions we had when transferring from Woocommerce to Shopify
Great customer service. Quick and friendly response.
Had an issue with my FBA shipping setup and got it resolved within 10 mins.
Cara who was my chat advisor was honestly the most helpful person i've ever experienced online that sort of role. App was very easy to follow and set up. Very good
Seamless set-up
Cara is the best, she helped get everything integrated seamlessly and was quick too. Would highly recommend this app to make your life easier