Facebook Piksel & API ‑FBTrack , 291 değerlendirme
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This is the best app for Facebook pixels management, I use it to add backup pixels, and link pixels to collections. Tracking is perfect, and everything is easy to use, I recommend for anyone using Facebook ads
This is the best app when it comes to facebook pixels, No need to waste your time and money on other apps. It also works very well with other facebook catalog apps
I love this app! It allows me to put all my facebook tracking in place fast, it's flexible, and works very well for my store. Highly recommended
For Facebook pixels, this app has the most user friendly interface. The features are also all working as expected, the pricing is affordable, and a friendly support is there to assist if any question. I tried other apps, and I can only advise to use this one
It's a great and affordable app, it allows me to add multiple facebook pixels on my store, and events firing is pretty fast. Support is also friendly and quick to respond.
Not working., I hate it
Worst money 12312321321321321321312321343534534534523543253245324542354235342542354325
Dear store owner,
Everything is working well with our app. You contacted our support and they have checked your store using the Facebook pixel helper, and everything was working fine. The only problem you had is that you had also added a Facebook pixel in shopify in addition to using our app, and this caused duplicate events, and our support advised to remove that. If there was another issue, it should have been very likely on Facebook side configurations or unrelated to our app. We invite you to get back in touch so we can help you further as you didn't offer us the opportunity to help you further investigate your issue, and invite you to consider removing your negative review as we are very helpful to our customers, and Shopify always rank us in the top 2 apps for Facebook pixels management due to a high percentage of stores keeping use of our app as long as their store is open.
Also if you wish for a refund, please just contact Shopify and we will approve your refund
Best regards,
Fbtrack team
I use this app very well for many stores, but for this store, I installed the app but it could not send only Purchase event to Facebook (other events like view content, Checkouts Initiated, Add To Cart... sent normally), I know it because It shows result Checkouts Initiated, Add To Cart... in Facebook Ads Manager but always empty with column result for my campaign with Sale Objective . I sent email to support but not any reply. Please check my configuration and help! Thanks!
Dear admin,
Thank you for your feedback, and support. We are glad that the issue your store has faced has been resolved by our support team since 5 April. We also confirm that we have made updates to our app on our side so that no similar issue would happen in the future in a similar situation. Our sincere apologies for the inconvenience. If we can help in the future. please just reach out to us, and we will be more than happy to do so. We wish you a lot of sales, and success with your e-commerce ventures, and hope to have you as a customer for years to come :)
All the best,
Fbtrack Team
It make site getting error
Can not track conversion Events
Make website lower
Do not install them in your website
Please get in touch with us and we will do all we can to resolve any issue you are facing. I wasn't able to find any support ticket about this. From past experience, a case where the error "Can not track conversion Events" might occur if the pixel added into the app has an incorrect structure, or there is another pixel app that has a pixel with an incorrect structure. One case we had for example is that there was a store that used another pixel app that left "ENTER_PIXEL" as the value of a pixel installed into the store, and this caused any additional pixels installed into the store to not work properly and the error mentioned above to be displayed. For the speed, please also let us know how the app makes things slower. we have made the app in a way that wouldn't have an influence on the speed of websites
SUPER BAD EXPERIENCE WITH THIS APP. ALL LOW QUALITY EVENTS AND ASSOCIATION, MY REVENUE WENT VERY VERY BAD AFTER INSTALLING THIS! STAY AWAY FROM IT !
Dear admin,
Thank you very much for you feedback. We are so sorry that you might have experienced an issue. We have, on our side, done the necessary verifications, and we find that all the features of the app are working normally, but we would love to investigate more.
Can you please reach out to us? We wish to understand what you mean by low quality events, and association
Our sincere apologies again for any inconveniences you have faced, and we kindly invite you to allow us to look further into this case.
Best regards,
Fbtrack team
Ik heb de app perongeluk verwijder en kan deze nu niet meer opnieuw downloaden. Heel vervelend want ik wil ads launchen!
Dear customer, We understand from your review that you have accidentally removed the app, but couldn't re-install it again. We are very sorry that you could have experienced this issue. We couldn't reproduce this for other stores, but we have investigated your case in our side. Can you please just try installing the app again? If you still face any issues, please just get in touch with us, and we will be happy to assist. We will also be truly grateful if you could edit or remove the review
Geachte klant, We begrijpen uit uw review dat u per ongeluk de app heeft verwijderd, maar niet opnieuw kunt installeren. Het spijt ons zeer dat u dit probleem heeft kunnen ervaren. We konden dit niet reproduceren voor andere winkels, maar we hebben uw zaak aan onze kant onderzocht. Kun je alsjeblieft proberen de app opnieuw te installeren? Als u nog steeds problemen ondervindt, neem dan contact met ons op en wij helpen u graag verder. We zouden het ook zeer op prijs stellen als u de beoordeling zou willen bewerken of verwijderen