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Podle hodnocení
I upgraded this wonderful app to get even more benefit from it and needed help with establishing the functionality of the features I upgraded for. Felix helped me with great visuals that pointed exactly to what I needed to do and how it would look after completed. He was extremely polite, professional and efficient. This is what great customer service looks like. And it was a Friday night! Thank you Felix.
Hi SB Sentient Beauty LLC store admin,
This is Windy from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/blog/
Best Regards!
Windy
The apps is easy to install and quick response from their team support. Thank you!!!!!!!!!!!!!!!!!!!!
Hi Chaisathitporn,
Here's Felix again from Socialshop. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Socialshop users like you. Thank you for the loving words you've shared, and thank you for being the best part of Socialshop
Also, I highly recommend you to check our blog for the latest news regarding not only Socialshop, but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io
Regards,
Felix
Socialshop by OneCommerce
Unfortunately, the app does not warn you about any complications that other Google apps might cause. I paid for a whole year not knowing that the feed was not working. I had to figure out myself that I was paying for a service that had not worked for over 6 months. They refused me a credit/refund because they put the responsibility on you to know the technical side of Google and the implications other Shopify apps (made by Shopify) would interfere with this app. Very disappointed.
Hi Musotica.com store admin,
Here is Windy from the FeedHub team.
Firstly, we truly apologize for any inconvenience you have when using our app.
Regarding your previous concerns about errors and warnings from GMC that originate from the feed of another app, not ours.
Nevertheless, our dedicated agents have diligently worked to provide you with solutions and guidance on how to address these issues, or whom to contact for assistance.
As a result of their efforts, your products in the Google feed have been approved by Google.
As I shared with you in our conversations, I believe there may be a misunderstanding regarding the scope of our capabilities.
While we are here to support you with the features our app provides, we do not have the capacity to manage feeds or control all risks within your Google Merchant Center account.
We can only offer assistance within the scope of our service and the app's capabilities.
For issues originating from other apps or data sources, it's impossible to control them by us.
We genuinely appreciate your understanding and sympathy in this case.
Regards,
Windy
FeedHub by OneCommerce
I could Install the App with just with a few clicks however benefits of the App still needs to be seen.
Dear Luxurionworld store admin,
Here's Annie from Customer Support of Socialhead.
First of all, I sincerely thank your comments.
Currently, our app is working hard to build the best customer experience. we always respect true values so we want to entice you to believe in our honesty.
If during the process of using, you have encountered inconvenience, we would love to receive information from you to assist you in handling it.
We've also opened a new stream of support for you.
Best Regards,
Annie
The service is exceptional. Vicky has solved the problem by going above and beyond. This app is a game-changer.
Hi Techsale Australia admin,
This is Vicky from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Vicky
Socialshop - Facebook, Google Shopping Feed
Great customer service! Just uploaded Facebook catalog (you can't upload more than one on the free plan) which Julie was very helpful with. My products keep getting declined for some reason so let's see what happens.
Hi Planted admin,
This is Julie from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Julie
Socialshop - Facebook, Google Shopping Feed
Using this app for 2 years now. The number of options it offers is amazing.
Plus you get the best tech support from their side.
Highly Recommended!
Abby from their team is a rockstar!
Hi SWAG KICKS,
Here's Abby from Socialhead Team.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Abby
Socialshop - Facebook, Google Shopping Feed
So far, the app doesn't disappoint! Customer service is top-notch. They guide you through the whole process via chat. It is effortless to set up the feeds! A toddler can do it! :)) Many thanks, Niel!
Hi Leota admin,
This is Niel from Socialhead Team.
First of all, I sincerely thank you for leaving a review.
You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards!
Niel
Socialshop - Facebook, Google Shopping Feed
Great app and very helpful customer service! Strongly recommend. If you are unsure of how to do something they are very happy to help.
Hi Maqio,
This is Ocean from Socialhead Team.
First of all, I sincerely thank you for your review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
If you need any further assistance, please let us know via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.
Please refer to more details here: https://socialhead.io/category/shopify/
Best Regards !
Ocean
Socialshop - Facebook, Google Shopping Feed
Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service
Hello Soft Services admin,
This is Ocean from Socialshop app.
Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@socialhead.io
Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce.
Please refer to more details here: https://onecommerce.io/blog/
Best Regards!
Ocean
OneCommerce