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FeedOps has been a game-changer for our team's productivity! The intuitive design and robust features have streamlined our workflow like never before. But what truly sets FeedOps apart is the exceptional customer support. A special shoutout to Stephen, whose expertise and patience have not only resolved our queries swiftly but also enhanced our overall experience with personalized tips and tricks. His dedication to customer satisfaction is commendable and deserves recognition. If you're looking for an app that combines functionality with stellar support, FeedOps is the way to go!
Thank you for sharing your experience with FeedOps! We're delighted to hear that our design and features have significantly enhanced your team's productivity. It’s great to know that Stephen provided exceptional support and helpful insights. We appreciate your shoutout and are here to assist you anytime!
extreme support by app staff, very helpful, they even called me on sharescreen to help me through app.. thank you
Thrilled to hear you had such a positive experience! Your feedback energizes our team. Thanks for choosing us!
WOW! I am absolutely obsessed with this app and their customer service team! I was having some issues with my Google Ad's and Microsoft Merchant Center connecting to my feed and I set up a call with Stephen Power.
Stephen was personable, kind, and helpful throughout this entire call. Stephen advised me that they will set up my connections manually and get back to me in a few days.
I am blown away by the amount of time Stephen took to speak with me - It was a 30 minute call and Stephen went above and beyond to assist me even to go just a little bit over our scheduled time to ensure everything else was working well.
Regardless of the "free trial" - I will be making sure to work with this app and its business simply because of how amazing the customer service is.
In addition - I figured out how to use this app on my own prior to my meeting with Stephen by watching the video that was provided.
5 stars*****
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our customer service and especially pleased that you were able to navigate our app successfully on your own. It's great to know that our resources, like the instructional video, proved to be helpful for you. We aim to empower our users with the tools and support they need to excel. Your story inspires us to continue enhancing our service. Should you need any further assistance, remember that we're just a message away. Thank you for choosing our app and for acknowledging the efforts of our team, especially Stephen!
Great support from Stephen for the intergration of the app to our Shopify store . The connection of google ads and merchant centre was a breeze + Great insight with the dashboard .
Thank you for your kind words! We're glad Stephen made the integration seamless and you're enjoying the dashboard insights. Here for any further support you need!
Rules don't work/ apply . Google gave me Misrepresentation and now all the products disappeared from Google Merchant .
0 customer support ! For 2 days I'm trying to reach them with 0 response.
Terrible app !
Thank you for your feedback. We understand your concerns about the Google Merchant Center misrepresentation issue. It’s essential to remember that Google's policies, which are out of our control, govern these issues. Despite this, we’re committed to helping you navigate these policies effectively. For more on Google's policies, please visit: https://tinyurl.com/mw32axat.
We’re sorry for any inconvenience caused by our customer support. We’ve tried reaching out to you several times. Our records show two scheduled meetings where a FeedOps team member was present, but no one attended. These were on April 1 at 8:30 PM ACDT and April 2 at 7:45 PM ACDT. We’ve also replied to your email sent to our service inbox.
Please check your email and spam folder for our messages. We’re eager to help. For immediate assistance, email us directly at feedops@feedops.com. Your satisfaction and business success are our top priorities.
I have leveraged FeedOps for feed optimisation for Google Merchant Centres feeds and love it.
I've seen tremendous drops in cpcs, and uplifts in revenue for my eCommerce clients.
The tool is user friendly, and makes optimising product titles, product types, product categories and all product attributes very easy.
I love the keyword planner fetcher functionality as this plays a big part when optimising Google Shopping.
Strongly recommend it for Digital Media and eCom Specialists.
We're thrilled to hear about your success with FeedOps! It's great to know our tool has made a significant difference in optimizing Google Shopping for your eCommerce clients. Your recommendation means a lot to us.
Looking forward to continuing to support your success.
We love FeedOps for optimising our Google Merchant Centre Feed.
It's very easy to optimise product titles and types to drive cheaper cpcs, but also increase CRO.
Our agency partner does all the feed optimisation for us - Contrarian Path.
It's a fantastic tool, but the method is equally as important.
We strongly recommend the tool for any eCom brand doing Google Shopping.