Feefo Product Reviews , 16 recensioni
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So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE thanks for your support Alex and team, you guys made our week!!!
Thank you so much for taking the time to leave this review, our team was very welcome to support you. If you need anything else, don't hesitate to reach out - we're always here to help! 😇
Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!
Thank you so much for taking the time to leave us this lovely review! We're so pleased to hear that you had no trouble integrating the app and that our support team and product manager were quick and helpful. If you need any other help in the future, please get back in touch with our Feefo support team who will be at the ready to help.
Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd
Thank you for sharing your experience with us, and taking the time to leave a review. We're sorry to hear that our Shopify App didn't meet your expectations. We appreciate that there are various options available on the market that might suit your needs better.
To ensure that our customers are happy with the Feefo app and integration before they commit to a full plan, we offer a free trial plan which offers all of the benefits of the full subscription but with a restricted volume of feedback requests. However, we do not offer a $60 plan, we only offer a free or $44 per month plan. If you could send us proof of the $60 cost, we will investigate this further as this is not correct. Please email support@feefo.com.
Thanks again for considering our app.
App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.
Thanks for your feedback. We've fixed the problem that prevented the app from working with some themes, and our support team is always here to help with manual setup if need be. We hope you'll give our app another try and let us know if you have any questions 😊
Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!
Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.
Thanks so much for your great review. We're so pleased that you have had a great experience with our app 😊
This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!
We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
Highly recommended.
The implementation of the Feefo app onto my Shopify website was absolutely seamless and stress free. With the great support Feefo provided, it's up and running and provides customers with trusted reviews whilst viewing products. We believe it's important to have this information clearly displayed to show the great customer service provided. Thank you Feefo, this app is brilliant!! 10 out of 10!
I'm surprised there are not more positive reviews on this app
We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features
We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers
The customer service team are very friendly, helpful and knowledgeable