Feefo Product Reviews , 13 recensioni

Valutazione complessiva
Numero di recensioni per livello
  • Il 62% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 23% delle recensioni ha 1 stelle
2 febbraio 2023

So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE thanks for your support Alex and team, you guys made our week!!!

Regno Unito
Tempo di utilizzo dell’app: 4 mesi
Feefo Holdings Limited ha risposto 21 febbraio 2023

Thank you so much for taking the time to leave this review, our team was very welcome to support you. If you need anything else, don't hesitate to reach out - we're always here to help! 😇

30 gennaio 2023

App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.

Noons UK
Regno Unito
Tempo di utilizzo dell’app: 9 giorni
Feefo Holdings Limited ha risposto 22 febbraio 2023

Thanks for your feedback. We've fixed the problem that prevented the app from working with some themes, and our support team is always here to help with manual setup if need be. We hope you'll give our app another try and let us know if you have any questions 😊

22 novembre 2022

Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.

Regno Unito
Tempo di utilizzo dell’app: 9 mesi
Feefo Holdings Limited ha risposto 24 novembre 2022

Thanks so much for your great review. We're so pleased that you have had a great experience with our app 😊

Data modifica: 19 febbraio 2021

We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent!
Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful.
Highly recommended.

Electric Bear Brewing Co | British Craft Beer
Regno Unito
Tempo di utilizzo dell’app: 4 mesi
24 novembre 2020

This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter)
This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description.
Support service is very slow, conversations took over an hours back and forth.
I had to uninstall

Alep Jewellery
Regno Unito
Tempo di utilizzo dell’app: Oltre 2 anni
20 agosto 2018

For an app that 'easily integrates' it easily unintegrates too.

Paid for this for months without getting any of the organic stars.

Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed.

Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the least they can do for the hundreds and hundreds of pounds we have paid for the app; they aren't willing to do.

Feedback Rebates from Virthium however are only too happy to jump on and help out, as are many shopify app developers. We don't have a development team - we aren't a large company. But from what I can advise is Feefo is not worth it for an SME. Plenty of other options available

Vape Juice
Regno Unito
Tempo di utilizzo dell’app: Oltre 2 anni
Data modifica: 22 maggio 2018

It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee"
I just added it and it says I have 31 days left on the trial. LIES and fraudulent.
AND when you click to extend it wont even tell you a price.
For all I know it's only $10 (but doubt it... that's why they hide it)....
Don't say it's ABSOLUTELY FREE.

Just Ask Parker
Paesi Bassi
Tempo di utilizzo dell’app: 5 minuti
8 maggio 2018

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

Regno Unito
Tempo di utilizzo dell’app: Oltre 4 anni
20 aprile 2018

would have liked this, but it didn't install and all I get is error messages. Tried manual set up, that didnt work either. The sign in was a mess too. Will try another app

Regno Unito
Tempo di utilizzo dell’app: 19 minuti
14 dicembre 2017

I'm surprised there are not more positive reviews on this app

We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features

We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers

The customer service team are very friendly, helpful and knowledgeable

Regno Unito
Tempo di utilizzo dell’app: Circa un anno