Feefo Product Reviews , 16 recensioni

Valutazione complessiva
Numero di recensioni per livello
  • Il 63% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 13% delle recensioni ha 2 stelle
  • Il 25% delle recensioni ha 1 stelle
9 agosto 2023

Don’t download it, didn’t even use it, I delete it after less than a day because of better options on the market and its charging me 60 usd

2 giorni di utilizzo dell’app
Feefo Holdings Limited ha risposto 11 agosto 2023

Thank you for sharing your experience with us, and taking the time to leave a review. We're sorry to hear that our Shopify App didn't meet your expectations. We appreciate that there are various options available on the market that might suit your needs better.

To ensure that our customers are happy with the Feefo app and integration before they commit to a full plan, we offer a free trial plan which offers all of the benefits of the full subscription but with a restricted volume of feedback requests. However, we do not offer a $60 plan, we only offer a free or $44 per month plan. If you could send us proof of the $60 cost, we will investigate this further as this is not correct. Please email support@feefo.com.

Thanks again for considering our app.

28 giugno 2023

Great reviews platform that lets you gather authentic reviews from customers. Was very easy to integrate and all my questions were quickly answered by Feefo's support team and Alex (the Product Manager). The integration generates Google Rich Results which automatically displays stars under products in Google search which is crucial. Very happy overall!

Affinity Crystals
Regno Unito
2 mesi di utilizzo dell’app
Feefo Holdings Limited ha risposto 29 giugno 2023

Thank you so much for taking the time to leave us this lovely review! We're so pleased to hear that you had no trouble integrating the app and that our support team and product manager were quick and helpful. If you need any other help in the future, please get back in touch with our Feefo support team who will be at the ready to help.

13 luglio 2023

Feefo app: Efficient feedback platform, user-friendly interface, reliable reviews, and excellent customer support. A must-have for businesses seeking genuine customer feedback. 5/5!

Blast Away
Stati Uniti
Circa 2 mesi di utilizzo dell’app
2 febbraio 2023

So far, so exciting! AND what was wonderful, and hence am flagging here for the notice of my fellow entrepreneurs is that when we had some niggles installing the feefo widget their team stepped in and helped me with shopify integration and on site optimisation. Looks so great on site and also a really smooth and easy process for your consumers. Excited to see where we can take this next! HUGE thanks for your support Alex and team, you guys made our week!!!

Regno Unito
4 mesi di utilizzo dell’app
Feefo Holdings Limited ha risposto 21 febbraio 2023

Thank you so much for taking the time to leave this review, our team was very welcome to support you. If you need anything else, don't hesitate to reach out - we're always here to help! 😇

30 gennaio 2023

App has installed but can't go any further as it states it doesn't support any theme other than 2.0 - however my theme is 2.0 and it still won't allow me to continue. I can't recommend this app with this current issue.

Noons UK
Regno Unito
9 giorni di utilizzo dell’app
Feefo Holdings Limited ha risposto 22 febbraio 2023

Thanks for your feedback. We've fixed the problem that prevented the app from working with some themes, and our support team is always here to help with manual setup if need be. We hope you'll give our app another try and let us know if you have any questions 😊

8 maggio 2018

This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!

Regno Unito
Oltre 4 anni di utilizzo dell’app
9 marzo 2016

The implementation of the Feefo app onto my Shopify website was absolutely seamless and stress free. With the great support Feefo provided, it's up and running and provides customers with trusted reviews whilst viewing products. We believe it's important to have this information clearly displayed to show the great customer service provided. Thank you Feefo, this app is brilliant!! 10 out of 10!

Kennedy Wild Bird Food Ltd
Regno Unito
Quasi 4 anni di utilizzo dell’app
11 marzo 2016

This app just sorts it all out for you, it is brilliant.
Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.

Regno Unito
Oltre un anno di utilizzo dell’app
14 dicembre 2017

I'm surprised there are not more positive reviews on this app

We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features

We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers

The customer service team are very friendly, helpful and knowledgeable

Regno Unito
Circa un anno di utilizzo dell’app
22 novembre 2022

Have had no issues with the app, so was surprised to see some negative reviews. Would have no hesitation in recommending it.

Regno Unito
9 mesi di utilizzo dell’app
Feefo Holdings Limited ha risposto 24 novembre 2022

Thanks so much for your great review. We're so pleased that you have had a great experience with our app 😊