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Love this app! Easy to use, can set automatic emails to prompt customers to leave reviews and amazing live chat help too! 10/10
Took me a bit to understand the software integration but overall very happy with the display of our reviews now!
I just started working with this application and I want to say that this cool application is easy and easy to use, I recommend it!
Easy to set up and plenty of features, cheap too.
Automates the review process so that its completely hands off for me. Its amazing and I think my customers appreciate the incentive.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
Please reach out to us at any time if you need anything 🙂
I'm very happy with this app, their customer service and features. Highly recommend it!
I would definitely recommend this app to any business. As a start up, we rely on reviews and recommendation to grow our business and using Fera has helped us so much. Fera is has been easy and straightforward. They have anticipated your every need and and are always there to answer your questions and queries.
Amazing app and customer service. Thanks Vasko!
What it does it does well, and the customer support is helpful and responsive. Easy to set-up and configure, and looks natural when integrated into a Shopify site.
I docked a star because product reviews seemed to be global, rather than product specific. Ratings were correctly mapped to each product so far as I can tell, but all reviews for all products on my site got displayed on each product page.
I was unable to find any configuration settings to correct this. Perhaps I was just missing something, not sure.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
It is great to hear that you have had a great experience with our support team and have found our app easy to setup and integrate on your store 🎉
Please reach out to our support team to help you with the global reviews, it may be a configuration issue, or sometimes all reviews will display if a product has no reviews of it’s own.
You can reach out to support in your Fera dashboard or through help@fera.ai.
The tool is very intuitive and has a lot of features to enhance the social proof, definitely helped my store sales; support is second to none, highly recommend!
Thank you so much for your review ❤️
We are so happy to hear that you are liking the features and have had a great experience with our support team!
Please reach out to us again at any time if you need anything 🙂