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Great customer service. Thanks very much
Fera Product Reviews App is the best Shopify Product Reviews App I found so far⭐⭐⭐⭐⭐
good
The best reviews app! tried many here on shopify and all i can tell you this is the best and easiest to manage with a great customer support!
Perfetto!
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!
We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉
Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
Amazing features and fast customer support
i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x
Thank you for your review ❤️
We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!
Please reach out to us at any time if you need anything 🙂
Love the backend interface and how it turns out on our e-commerce store. Fera is easy to use and has powerful functions available for customizations, etc. The support team is efficient and helpful is resolving our requests too!
They are great, respond fast and also take the time to send you photos to further help you