Fera 商品レビュー , 5,704件のレビュー

Really great app. Allows photos and approval of reviews. Very helpful to have on shopify store. Has increased sales

Great service provided by the team and a fantastic product they have created. Very useful notifications and ability to add product specific or store-wide reviews.

We've been using this great app for a while now, and I personally love the timer (to create an urgency) feature :)

The Fera Product Reviews application has been installed on our Shopify store for over a month now. The primary reason for choosing this application was its compatibility with Etsy, allowing us to import our nearly 1,000 Etsy reviews. Since we opened our Shopify store recently, this was a crucial feature.

The application's interface is excellent, with easy installation and operation. We appreciate the app's aesthetics and how it blends seamlessly with our shop. Furthermore, it offers several essential features necessary for any business, such as the ability to respond to reviews, review photos and videos, and store reviews, in addition to product reviews. The app's automated email system is also a valuable asset, and its prices are highly competitive and affordable for small businesses.

However, we must caution users who utilize the rewards for reviews option in this application. The generated reward discount codes are automatically generated by the app and sent immediately to the customer, but they WILL NOT combine or work with ANY other discounts that users have set up in their shop. This means that customers will be unable to use the rewards generated by this app for their reviews unless users manually check their discounts section and physically change the combined shipping on each and every discount code generated. This is time-consuming, and customers may have already attempted to use the coupon code and been denied at checkout, resulting in lost sales. Therefore, users must be aware that the rewards discount auto-generated and sent out to reward reviewers will not work if they have any other sales or discounts of any kind in their shop, unless they change each and every code manually.

Our business brought this issue to the attention of their customer service, but we were informed that it was not a priority and that they could not cater to every customer's needs. They did say that they would forward it to a team for possible future updates. This brings us to the other downside of the application, which is its customer service's lack of responsiveness, at least in this situation.

In conclusion, Fera Product Reviews is a great application with many excellent features at a reasonable price. However, the rewards for reviews feature has a significant limitation that users must be aware of. Additionally, the customer service could be more responsive to user needs.

Easy to navigate, it integrated the widget into my Shopify store very easily without any hassle! Super quick and easy for my customers to leave reviews all with the click of a link!

As an avid user of review apps, Fera has quickly become my ultimate go-to platform for all my review needs. From its sleek interface to its comprehensive features, Fera has truly raised the bar in the world of review apps, offering an exceptional experience that keeps me coming back for more. Fera's user-friendly design makes navigating the app effortless. The intuitive layout and seamless menus make browsing through reviews a breeze, and writing my own reviews is a delight. Fera's sleek interface truly enhances the overall user experience.

Very easy to install and configure. Customer service is excellent and will troubleshoot any problems very quickly. I recommend this review app to any small businesses starting out!

Best reviews app with best support! Simple, yet allows a lot of customization. Support replies very promptly and can solve any issues.

Recommended, very excellent product, easy to use, and great customer service. If I had a problem, they were always quick to help me out.

Love this app and the support. Very fast reaction and since we've installed the app, we receive many new reviews! Thanks.