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The app was great until they change the recurring charges which I had 1-year free trial. The app crash out of the blue and didn't respond at all so I was forced to uninstall it and when I try installed again it asks for recurring monthly payments. Soon later I find out that the app stops working because the change the membership plan and what bothers me is that they even took the time to letting the users like me know about the change. The app is good but not enough for fees their are asking.
I'd love to speak with you one-on-one to talk about the issues you experienced, particularly in regards to your plan. The app did not stop working because of the plan changes. We had some downtime due to a server issue, which has been resolved.
With the free trial, you would not have been asked to upgrade your plan until your trial ended. However, in uninstalling the app it asked you to select a new plan upon re-installation because when you uninstall Fera it does not keep your store's data.
Thanks for your review. I will reach out to you personally by email so we can chat about this further.
I am still tryna see how they convert but i am sure it is a great app and i can recommend it for just anybody
Needed a review app for my online store, but this app offers and comes with a lot more than just reviews. Love it!
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The app was just what I needed. The advice and answers section was very easy to follow for learning how to navigate the app. Customer service was great and very quickly helped me with a small issue I had. Thank you!
Great work guys! I love the fact that I can show a stock number left to make people buy my product!
Good app !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I used this app to add reviews to our site. It is very easy to use, importing reviews from different sites was seamless. Thank you!
Best part about this app is their customer service. Their customer chat is not by a chat bot. They were able to fix my website's html code and activate my widgets for me!!! Thank you so much! I will definitely be sticking to Fera!
good functionality for a free app, hoping i won't have to pay soon
I'm still trying to figure how to use it but seems great. It seems very easy to use and it's set up to be convenient.