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Estou muito contente com a Fforderr. Desde o primeiro uso, percebi que a plataforma é prática e funciona muito bem. O atendimento é rápido, o suporte sempre resolve tudo com agilidade e eles me indicaram fornecedores de confiança com produtos que realmente têm boa saída. A experiência é completa — simples, eficiente e segura. Recomendo sem hesitar!
Breeze, very good support, thank you always
Always taking care of all my customer’s product, very good communication
I'm very satisfied with the FFOrder. The service that XU provides has been great! He always responds quickly. FFOrder is reliable. It's been a great experience working with FFOrder so far and I hope we continue to build a relationship and grow together.
A FFOrder é a melhor plataforma que já conheci, é fácil de usar, intuitiva e com uma variedade gigantesca, sem contar que seus agentes conseguem o produto que você quiser, com a melhor qualidade e com o menor preço, nenhuma outra plataforma faz isso. Estou encantada e com muitas ideias para um futuro próximo e cheio de FFOrder!
FFOrder has been incredibly important to my business. From the very beginning, they’ve been attentive, reliable, and quick to respond — which makes a huge difference in daily operations. They truly understand what they’re doing, always provide practical solutions, and genuinely care about the success of their clients. Thanks to their support, I’ve been able to streamline my processes and manage everything with much greater peace of mind. I highly recommend them.
I highly recommend FForder as a supplier for both domestic and international dropshipping. The integration with Shopify is really smooth and reliable. The support team is awesome — always quick to help and sort things out (special shoutout to my great friend Mike, who's super professional and just an all-around good guy!). The products arrive exactly as agreed. Totally worth it!
I used it for a while. It seemed like a large-scale operation with a bright future, but in practice, things often didn't go as planned. I would place orders for customers and pay high shipping fees to get the goods to them as soon as possible, but the orders were always delayed. Some orders were even delayed for more than 10 days. Before I placed the order, they said they had enough stock, but they could never ship the goods after I placed the order because they were out of stock. It was very puzzling, and customer service didn't offer any solutions.
Thank you for your feedback, but we believe there may be an error. We have carefully checked our records and found that you installed the app on February 7th, and there are currently no orders being processed.
A 10-day shipping delay on the day of installation is impossible. We pride ourselves on real-time inventory and professional customer support. If you are a genuine user experiencing this issue, please provide your order number so we can resolve it immediately. Otherwise, we suspect this might be a review for another service.
Due to frequent stock shortages, I received numerous order refund complaints from customers. I later discovered that only the tracking numbers had been updated, but there was no actual tracking information. Because of this, I had to compensate customers a large sum of money.
We have carefully checked the records and found that you installed the app on February 26th, but did not register an account with us. Your store is not even open, and there are currently no orders being processed.
We pride ourselves on real-time inventory and professional customer support. If you are a genuine user experiencing this issue, please provide your order number so we can resolve it immediately. Otherwise, we suspect this may be a review of another service.
The service was absolutely terrible. Customer service was incredibly slow to respond. Before we started working together, they said the item was in stock, but afterwards they said it was out of stock and they couldn't ship it. Customer service couldn't resolve the issue and their responses were very slow, wasting a lot of my time. During the communication process, they couldn't offer any effective solutions. It was incredibly frustrating!
Dear Friend:
Hello. We sincerely apologize that this experience did not meet your expectations. We attempted to contact your business manager but were unable to find your associated WhatsApp number on the platform, thus preventing us from communicating with you promptly.
We always prioritize customer satisfaction and are committed to resolving practical issues in e-commerce operations for every user. To resolve this matter for you as quickly as possible, could you please provide a valid contact method? We have initiated an internal investigation into your feedback and will follow up fully.
Furthermore, we have applied for a corresponding compensation plan for you and look forward to the opportunity to communicate directly with you to properly resolve this issue. Thank you for your trust and patience.
We look forward to your reply.
It was great experience until you get a quote and you tell them its to high price (maybe we could negotiate with buying thousands of units) but they make fun of it. Very unprofessional. Seeking another place.
Hi Goodsnova,
First of all, we sincerely apologize for making you feel disrespected and unprofessional. This is definitely not our original intention, and we feel extremely sorry for the bad experience caused by this misunderstanding.
The emoji sent by our team was actually meant to express a relaxed attitude when communicating, not to make fun of your proposal at all. We fully recognize that your idea of "negotiating the price by purchasing thousands of units" is a very valuable cooperation intention, and we should have responded to your needs more seriously and formally.
We really hope to have the opportunity to make up for this mistake. If you are still willing to give us a chance, please feel free to contact us via [customer@fforder.com]. We will arrange a dedicated account manager to discuss the specific details of the order and the price with you seriously, and provide you with a solution that meets your expectations.
Once again, we apologize for the trouble caused to you, and we will also strengthen the training of the team's cross-cultural communication skills to avoid similar problems from happening again.
Best regards,
Equipe FFOrder