Digital Downloads ‑ Filemonk
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Haven't had a huge amount of experience with the app itself at time of writing as I'm still doing legwork on digital options while setting up my store, but I've spoken with Vishu from Filemonk on a few occasions now, and he has been incredibly helpful and quick to respond to my queries and questions. The customer service is definitely great here.
After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.
Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)
-- Sandesh / CEO
Funciona muy bien, permite enviar mails post compra con link de descarga y ofrece amplio espacio para subir documentos como producto digital. Fácil de usar. Lástima que el botón de descarga inmediata posterior al pago solo este disponible en plan de pago y no versión gratita, pero es una buena alternativa para negocios con ventas recurrentes. La recomiendo.
Nagaraj was my agent and was helpful to me. They have extra help for new businesses that offers extra space usage. Can't wait to use it!
Great tech support!
Awesome Experience! It's quite easy to get around yet very versatile. They even gave us some free extra storage to get started!
Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.
Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans.
I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help
-Anaam / Merchant Success Lead
So far so goo, customer service was helpful
Thank you for the review! So glad to know Filemonk is going great for you. We're always here to help. :)
Hi good day,
So far this app has been really good. I have not had any issues with it so far. Customer service has been great. Very timely and responsive. I would recommend this app to anyone.
对于中国的商家语言设置没有中文有的时候工作没有搞懂或者无法顺利完成