Digital Downloads ‑ Filemonk
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Stellar! Has been great to showcase our new digital products on our website
After an initial miscommunication the app developer reached out to find a solution. Would update to 5 stars once this will be finalised.
Thanks so much for writing a review and for working with me in understanding the problem and rectifying it. It's been 2+ years of running Filemonk and we work hard to do our best in supporting merchants. Let me know if there's anything else I can help you with. :)
-- Sandesh / CEO
Filemonk is AWESOME. It is easy to set up my digital products and makes is so easy to effortlessly sell my digital products. I HIGHLY recommend it!
This is a great app. It's been very reliable with excellent support when issues arise. I would recommend.
This app is very good, I've never had a problem and neither had my clients, also the users support is great!
Thanks for the positive feedback! It’s fantastic to hear that both you and your clients have had a smooth experience with the app, and that our support team has been helpful. I wish you the best for your store.
Please feel free to reach out for anything else, we're here to help!
- Sneha / Merchant Success
This a great app! It works well and easy to use.
Great app and simple to understand! And has very helpful customer service with fast response. Highly recommend it!
Thank you so much for your amazing review! I’m thrilled to hear that you find Filemonk easy to use and that our customer service has been quick and helpful. Your recommendation truly means a lot! :)
If you ever have any questions or need support, don’t hesitate to reach out. We're here to help!
- Sneha / Merchant Success
Great app. Very user friendly and delivers files to my customers quickly and efficiently
Thank you for the feedback! We're so glad to hear the app is making things easy for you and getting digital files to your customers smoothly. We wish you the best.
If there’s anything else we can do, just let us know! :)
- Sneha / Merchant Success
This is the best digital products app on Shopify.
First of all, it's one of the only apps I could find that allows an external link to digital products rather than a downloadable file. My digital products are already hosted online, so there is nothing to download, but Filemonk lets me use the download button as a link. (Other apps always require you to upload a file). The button appears on thank you pages and in an email. And customers can always revisit the order page where their digital products are listed. Perfect.
Also, they have excellent support. Sneha and Anaam dealt with all my questions within minutes. At one point I even asked to adjust a feature and it was implemented by the developers the next day.
The pricing is affordable and they are generous with discounts. The feature ideas forum tab is a good sign that they listen to feature requests.
I highly recommend Filemonk!
This was my first time setting up to sell a digital product and it was an easy process, which I definitely appreciated. I like that their paid plans are reasonably priced. I had a question and the representative got back to me promptly and was very kind and professional. After I set up my product, I ran a test order and everything went smoothly! I highly recommend the Filemonk app.