Digital Downloads ‑ Filemonk
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Esse app facilita muito a minha vida, ele faz a entrega do meu ebook automaticamente, quando o cliente compra. E o atendente do suporte Nagaraj foi excelente, me ajudou muito rápido e resolveu todos os meus problemas, só tenho a agradecer!!!
This has worked well for us. Their support was very helpful with some of the more advantaged features like the DKIM setup for custom emails.
Thank you so much for sharing your experience! I am happy to help you set up our App in your store. :)
Please let me know if you require any additional assistance with setting up our app.
Best Wishes!
Hassan Khan | Technical Support Specialist
This app has been really solid so far. I like that it combines both licence keys and file downloads, so I don’t need separate tools to manage everything. Being able to send customers straight to a download page from the thank-you page is a nice touch and makes the whole process feel smoother.
I was also impressed by how much functionality you get even on the free plan. And when I had a small question, customer support replied quickly and helped me sort it out without any hassle.
Overall, it’s a very good app for anyone selling digital products.
Very easy set up and no issues with digital downloads! Finally found an app that works flawlessly!
Nagaraj was extremely diligent in helping me resolve a string of technical issues with my Shopify store using the Filemonk app. He carefully reviewed the problem, worked with me step by step to fix it, and his knowledge was clear throughout. The customer service was top tier, and I would absolutely recommend Filemonk knowing their support team is this dedicated.
Nagaraj was so wonderful. He found what the issues was straight away and fixed it for me. I am very very impressed by the customer service and this experience will make me continue to choose Filemonk I am so happy!
Thank you so much for the kind review! I'm really glad I could quickly identify the issue and help you get the domain setup sorted. It means a lot to hear this experience makes you confident in choosing Filemonk. We’re always here to help!
Nagaraj | Technical Support Specialist
Nagaraj was very helpful and solved my issue very quickly.
Thank you for the kind review! I'm glad I could quickly resolve the domain issue for you. Happy to hear everything is working well now. We’re always here to help!
Nagaraj | Technical Support Specialist
Snelle en goede service! goede communicatie
App works flawlessly for what we need it for (simple digital downloads), and have not experienced any issues. Would recommend.
I've been using FileMonk for a while now and it's been great. But honestly, the support team is what made me want to leave a review. I had an issue that was driving me crazy, and they actually took the time to help me figure it out. You could tell they genuinely cared about getting it sorted, not just sending me some copy-paste response. They stuck with me until everything was working again.