Digital Downloads ‑ Filemonk
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Amazing customer support
Me encanta esta aplicación, soy nueva vendiendo productos digitales y me ayudaron con el early stage program para tener los beneficios de un plan a un menor costo. Todo el proceso para que mis clientes descarguen el archivo es muy fácil y amigable. Estoy muy contenta de haber encontrado esta aplicación
THIS APP WORKS BEAUTIFULLY! AND THE CUSTOMER SERVICE IS TOP NOTCH! I WAS HAVING ISSUES SETTING SOMETHING UP (TOTALLY MY FAULT) AND I REACHED OUT TO SEE IF THEY COULD HELP ME, SNEHA WENT ABOVE AND BEYOND TO HELP ME WITH MY LITTLE ISSUE. SO FAR THERE ARE NO ISSUES WITH THIS APP. THANK YOU SO MUCH!
I would totally recommend this!
I needed an easy way to send digital files to my customers after they made a purchase, and Filemonk delivered!
Not only is it intuitive to use, but their help videos make getting up and running easy.
You can also check your dashboard to confirm that files were actually sent to the customer after purchase, which is helpful for troubleshooting customer issues.
Super grateful I found this app - give it a try, you won’t be disappointed!
A file delivery that works very well and customer service from a team who are very helpful, and will bend over backwards to help you!
very good
Thank you for the review. So glad to know that Filemonk is easy to use. We're always here to help. :)
- Sneha / Merchant Success
After testing multiple apps for digital file delivery, Filemonk has proven to be the best option for our needs. It makes management of our digital products and fulfillment very easy. Also, support is very quick to respond and makes sure that any questions we have are answered in detail, where other apps may just send you a link to a knowledgebase article. Highly recommend!
I recommend the Digital Downloads - Filemonk app because I can easily upload files to the digital products I am selling in my Shopify Store. Also, I used the test feature by pretending I was ordering one of my products, and the file downloaded to my computer without any issues.
excellent customer service. Went above and beyond to help me resolve my issue
Very happy so far. They doubled my storage space on the free plan as I am just starting out with digital products and don't want to commit to a subscription yet. Customer service experience was top notch! Would recommend :)