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Sandesh was a huge help, all my questions about what to do were answered and now I feel more confident using filemonk : )
Support is quick and their followup is great. Still learning features, so far so good!!
Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.
My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!
I was having some trouble uploading my digital product to my shopify that youtube couldnt even properly instruct me on how to from scratch. I reached out to shopify and they connected me to filemonk support and Anaam was such an amazing help! In just one email that she responded to I had my issue resolved. She was able to provide me with the proper help with no hesitation, definitely keeping filemonk around because of her outstanding effort.
This is a very well-made application that offers a wide variety of settings. I highly recommend it.
Filemonk has been a realizable digital download app for my store. It has an easy to use interface that allows you to seamlessly connect your file to your store and add a cover photo to it. Great product!
I recently used Filemonk when setting up my website. The support was really good, and they responded very quickly to help me.
Have been using this app since March 2024. Highly recommended.
amazing app has sent all my downloadable digital content right after purchasing. Thankyou file monk