Digital Downloads ‑ Filemonk

I am thrilled with the performance of this app, as it perfectly fulfills my requirements. The prompt and outstanding assistance I've consistently received is truly commendable. A big thanks to Kartik!

I'm so impressed with the customer support for this app!
I had some difficulty with linking bulk files to products and their different variants and the developer of the app jumped on a live chat (very late in evening his time) to help me step by step with the process to make the linking to different variants and files so much easier and quicker. In moving forward this has saved me so much time and makes the whole set up more streamlined.
I'd highly recommend this digital download app for the ease of use and most of all for the quality of support!

Great experience, even though the price is a bit high for digital downloads, customer support is great and they solve the issues quickly

Works perfectly. Easy setup, very helpful support with quick response time, many features. What else to say. It's really worth a try, especially with their free and trial plans.

Works great!

Simple, straightforward, and reliable! I switched from another app and I vastly prefer Filemonk's interface and templating, plus the developer was super fast and helpful to respond and add a new feature when I needed to recreate existing digital products in the app without emailing all the old customers who had purchases that product previously.

App and features are very well done, Kartik helped me out a lot answering my questions. Will probably be our solution for online video stream rental.

Thanks!!!

I was having some trouble uploading my digital product to my shopify that youtube couldnt even properly instruct me on how to from scratch. I reached out to shopify and they connected me to filemonk support and Anaam was such an amazing help! In just one email that she responded to I had my issue resolved. She was able to provide me with the proper help with no hesitation, definitely keeping filemonk around because of her outstanding effort.

My review is based entirely on the customer service inrexeibed. The app itself is still new to me, but so far I like what it offers. I was working on the app late night and Sandesh answered my chat question. I have to admit I wasn’t expecting a response as fast as I did. Not only did Sandesh help me with my initial question, but several follow up questions as well. Customer service is top notch!

Quick and easy to setup. Thank you for such an amazing app for my store. I hope this continues to be free to use for my digital content.