Digital Downloads ‑ Filemonk
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Very user friendly and extremely helpful support
It's a great app for selling digital products. It's very simple to use.
The feature I like the most is I get the mail immediately when the file fails to get delivered. This helps me to provide better support tou customers
Thank you so much for the review! So glad to know Filemonk simplifies selling your digital products and our email notification on failed deliveries keeps you updated. We're here to help anytime. :)
-Sneha / Merchant Success
Thank you very much for the customer service's help. The response was very fast and helped me solve all the problems. This APP is definitely the first choice APP for customized artworks.
Thank you for your wonderful review! I'm glad we could help setup your own custom email to send emails to your customers and customize the email template. We wish you the best!
We're always here for you! :)
- Sneha / Merchant Success
Easy to start with. Excellent support. Kind professional helpers.
nice good response
Fast customer service, and the app is very easy to setup and use!
Thank you so much for taking the time to leave a review. I'm happy to hear that my team was able to help you set up quickly :)
Please feel free to reach out for anything else, we're here to help!
-Anaam / Merchant Success Lead
I had an issue setting up the Dkim autentication and Anaam helped me in the blink of an eye!!!! 10/10 customer support!!! And the app is amazing!!!
Thank you so much for taking the time to write a review. It was my pleasure to help you with the DKIM authentication.
I'm so glad that your emails will be sent from your business email now. Best of luck with everything :)
-Anaam / Merchant Success Lead
Easy to use.
Thanks for the feedback! We're glad to hear you find the app easy to use. We wish you the best.
If you need any help or have more feedback, just let us know! :)
- Sneha / Merchant Success
Good customer service!
The support team is incredibly helpful, and the app is easy to use!