Digital Downloads ‑ Filemonk

Digital Downloads ‑ Filemonk

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20 Ocak 2025

Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this!

Couch Potato Designs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Neredeyse 2 yıl
Artos Software yanıt 22 Ocak 2025

Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers!

If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success!

- Sneha / Senior Technical Support Specialist

21 Ocak 2025

It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.

AtomStack
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
23 Ocak 2025

We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities.

After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience.

This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!

SoundMorph
Kanada
Uygulamayı kullanma süresi:8 ay
15 Aralık 2024

Really easy to use and great experience for my customers and when I did have a tech issue I was helped really quickly and professionally

AKP Branding Stories
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
Artos Software yanıt 22 Ocak 2025

Thank you for your feedback! 😊 We’re so glad to hear that Filemonk has been easy to use and has provided a great experience for your customers. It’s also wonderful to know our team could assist you quickly and professionally when needed.

If you have any questions or need further assistance, don’t hesitate to reach out. Wishing you continued success with your business!

- Sneha / Senior Technical Support Specialist

29 Ocak 2025

Great App works really well.

The Raw Kitchen UK
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
10 Ocak 2025

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

Author Regina Morris
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
26 Aralık 2024

I’m really grateful to Filemonk for offering me a discount! Their support has been excellent, and they made it super easy for me to apply it to my plan. It’s helped me manage my costs as I grow my business. Highly recommend their service for anyone looking for great customer support and flexible pricing!

Parth Jethva Visuals
Hindistan
Uygulamayı kullanma süresi:7 ay
Artos Software yanıt 31 Aralık 2024

Thank you so much for the kind words in your review :) We're happy we could help you with your business.

Thank you for choosing us and we hope you sell lots of digital products with Filemonk, best of luck with eveything.

-Anaam / Merchant Success Lead

7 Şubat 2025

Absolutely streamlined experience, easy & effortless. This digital download app is reasonably priced, and it just works straight out of the box!

Wild About Hops
Yeni Zelanda
Uygulamayı kullanma süresi:3 ay
28 Ocak 2025

A useful and easy to use app.
Still a newbie in using it, but I am pleased so far.

Jump Mentoring
İsviçre
Uygulamayı kullanma süresi:2 ay
Artos Software yanıt 5 Şubat 2025

Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk!

-Vishu / Senior Technical Support Specialist

26 Kasım 2024

デジタルコンテンツ販売には、これ以上ないほど優れたアプリです。
購入後にお客様へ送信される「サンクスメール」と、ダウンロードリンク付きの「ダウンロードメール」が別々に届く仕組みになっており、これがデフォルトではスパムメールに振り分けられることもあり、対応が少し手間でした。

しかし、こちらもカスタマイズが可能で、DNSレコードを変更することで独自ドメインのメールアドレスへ対応できるようになりました。DNSレコードの設定は一見難しそうでしたが、カスタマーサポートの方々が非常に優秀で、日本語でのチャット対応もスムーズ。2日間にわたって丁寧にサポートしていただき、問題なく設定を完了できました。

アプリ自体の機能の素晴らしさだけでなく、サポート体制の手厚さにも驚かされました。デジタルコンテンツ販売が初めての方でも、安心して運営をスタートできるサポートが整っています。安心して導入をおすすめできるサービスです!

Montessori Resource Store Bambino
Japonya
Uygulamayı kullanma süresi:12 ay
Artos Software yanıt 22 Ocak 2025

素晴らしいレビューをいただきまして誠にありがとうございます! Filemonk の使いやすさと、顧客に送信されるメールをカスタマイズできる機能を気に入っていただけてうれしいです。この機能を使用して、独自のカスタム電子メールから顧客に電子メールを送信していることを知っておくと便利です。弊社のサポートチームが喜んでセットアップをお手伝いいたします。

他に何か必要な場合は、いつでもここにいます。:)

- Sneha / Senior Technical Support Specialist