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Amazing support - they went above & beyond and even gave us some advice on our app setup, and problem-solved with us when there was a feature we needed they didn't have. Thanks!
Our pleasure helping you out...it was great learning about your business and we can't wait to see how upselling helps your revenue :)
While the support was great, it clashes with Quick Shop. When reducing the number of clicks required to purchase is key, having to disable Quick Shop is a huge step backwards. Additionally, the 'sad face' shopping cart graphic is very unprofessional - along with the text. This sadly, cannot be altered.
Hey Mick, thanks for the feedback! We are aware of the bug you're describing with some theme's quick shop features not yet being compatible with this app, and we have a fix going out with the next update that should solve this (which should be in the next few days). You can reach back out to us in your existing support ticket if you'd like us to patch this into your current theme earlier than that. :)
I've also added your suggestion about being able to customize the empty cart to our feature request list. And I expect that our dev team should be able to address that concern quite soon as well.
Please don't hesitate to get back in touch with us if you'd like to try that patch or have any other questions or suggestions.
Can only recommend Incentivize to anyone looking for a clean solution for a cart drawer. What it is lacking in incentives implemented yet (which soon will be of way broader scope) it is making up for in service and individual problem solving. We had a great experience implementing everything based on our needs. That i.e. included contacting third party app developers to get our mix of apps to work with Incentivize. The team has years of experience at working at Shopify and it shows! Pricing is more than fair as well.
Glad you're liking it Simon 🙏🙏🙏. Our experience at Shopify was a huge help, this rocket's just launching and it's only going to get more powerful :)
Superb service from Ryan! Was facing issues with a product options app that we had as we couldn't sync Incentivize app without help from the product options app developer. Ryan went above and beyond to help check out another product options app to see if both apps could work well together. We are now able to have product options (including extra charge on name personalisation) and cart upsell and I love it that Incentivize Cart Upsell's interface is so clean and easy to use (both for consumers and merchant). It is always wonderful to purchase a great product and have support that makes you feel like a friend you can even bounce off ideas with so that all can grow together! Thumbs up and excited to see what other things are coming up from the team!
🙏🙏 Glad you're loving the app! We've always got more improvements coming :)
This is huge! The most sleek upsell app I've seen in the app store. Very easy to install, took about 3 minutes, and it looks amazing. Works seamlessly with our custom theme. Hopefully there will be some more customization options in the future, such as disabling animations and changing font sizes. Amazing work!
🔥 Huge thanks, glad you're liking it...it's looking fantastic on your custom theme :)
I can't recommend it enough! Don't hesitate to install. I was looking for a simple app to add product suggestions in-cart, without it feeling too flashy or intrusive for the customer. The design is sleek and the UI/dashboard is so easy to understand - this is HUGE. Others apps I tried were overly complicated. There's also a helpful "getting started" tab that tells you exactly how to set up. I tried various apps and they were so confusing or just designed in a way that, to me, didn't look visually appealing or align with my brand. Or they bombarded me with emails about various things...It was a lot. Plus, Incentivize's tech support is so prompt and excellent.They fixed a small issue I was having with my theme (thank you, Marcus!). This app deserves all the great reviews it gets. You can tell they genuinely care about the product and its users. Excellent! 10 STARS :D
Thanks for the kind words Vox! Glad the clean design is working out for you, it's looking great with your brand. Happy upselling! :)
Incentivize is totally customizable and allows you to tailor the app to work best with your theme and customer habits. The setup process is seamless and the support team is fantastic and quick to respond. The analytics are very comprehensive and allow you to adjust your suggested products at any time to better suit your customer - I highly recommend trying this app out!
Boom! Glad we were able to help you out, let us know if there's anything else :)
ainda não testei, so fiz a configuração mas parece ser muito bom, foi o segundo aplicativo de cart upsell que eu baixei, agr tem q ver se é realmente bom
This app is better than Slide Cart if you want full control of product recommendations. I encourage the app developer to reach out to us for the extra star if and when the merchant can choose whether to display variant options as buttons or dropdown menus. I believe this is the core functionality that has taken a backseat to other more pressing issues such as app integrations, etc. subscription services, etc. We have to crawl before we can run.
Cheers! And spot on, it's on our list to add — we'll let you know once we do :)
Thank you Marcus for dealing with all 100 of my questions so professionally! The app support and app navigation and use is 11/10 recommended!
Glad we could help you out. Your upselling is looking fantastic, happy upselling! 📈📈