レビュー (113)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の4%は1つ星です
2024年2月19日

Easy to install. I needed some help setting up return rules and their customer service team was timely with their response via email.

The Woods Maine
アメリカ合衆国
アプリの使用期間:2年弱
2023年10月26日

Overall, agree with other reviewers. It's a great app at a much better price than some of the other market solutions. Our biggest limitation is that the photo upload is limited to 2MB. I'd even be willing to pay for a more expensive plan if the photo upload limit was increased to 6MB each. Modern phones that our customers are using always take photos over 2MB. Requested they make this change and they declined to and said they wouldn't. Missed opportunity from our perspective.

Beth's - A Christmas and Holiday Shop
アメリカ合衆国
アプリの使用期間:2年弱
2022年8月19日

Awesome support and they do a brilliant job. The return app help us process customer returns faster and enhances our customer experience.

caratara
アラブ首長国連邦
アプリの使用期間:2年弱
2022年11月26日

Awesome app! It fits the return workflow of my shop perfectly. Quite simple and easy to setup. Customer service is professional.

Llifi Shop
コソボ
アプリの使用期間:1年以上
2023年4月28日

We were having an issue with generating automatic return labels through a third party program, I reached out to the Support team and after some extensive digging, they were able to find the issue and give us the solution!

Thank you very much, this app is great and the team are helpful :)

Sidi CAD
カナダ
アプリの使用期間:1年以上
Flextechが返信しました 2023年5月3日

Thank you for your review. We will try our best to help you.

2023年2月13日

Excellent customer service. I needed a tweek in the requirement section and they modified my app.
I've tried a few different apps and this one is the best to far.

Fran Denim
アメリカ合衆国
アプリの使用期間:11ヶ月
Flextechが返信しました 2023年5月3日

Thanks for the review. We will do our best to help you.

2022年12月14日

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Pack Turtle
アメリカ合衆国
アプリの使用期間:11ヶ月
2022年8月14日

Beautiful app and customer service is very supportive . I recommend this app since it also provides a free plan, very flexible pricing.

Fusion
パキスタン
アプリの使用期間:9ヶ月
2023年5月27日

Really good app! The look and feel of the returns page that the customer's see is great, very good functionality and good customer support.

XBODY UK
イギリス
アプリの使用期間:8ヶ月
Flextechが返信しました 2023年5月27日

Thanks for your review. We are happy to help you.

2022年3月5日

It is not easy to make something complex easily understandable. It takes a lot of thought and effort. It is even more difficult to make it practical and easy to use. I’ve been through a lot of apps in setting up my store. Some had a bewildering and confusing array of options. As a customer the last thing I want is to have to figure out how to use an app. I had just deleted a return app which found my circumstance monumental and unsolvable, whereas this app was able to accommodate my requirements in a few simple steps. Customer support was also prompt and attentive. If you want a return solution that is easy and clear to follow, I highly recommend this app. It works, and it works well.

Unique LCW
アメリカ合衆国
アプリの使用期間:7ヶ月
Flextechが返信しました 2022年3月5日

Thank you for your review! We will try our best to help your business succeed!