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I downloaded this app to add an extra layer of customer service to my shop’s customer accounts. Setup went relatively well until I hit an error with viewing my test customer account information. I contacted support and they responded within minutes of my request! They fixed my solution in less than 10 minutes, and on top of that they helped make some aesthetic tweaks to the design to better match my store theme. These guys went above and beyond in helping me fix my problem, and I would definitely recommend this service to others!
We are highly delighted with your words. A very big thank you from Team Flits. We always at your service.
Great app and amazing customer support team.
Just what we were looking for is to build and improvise retention. Highly recommend it to stores seeking to build loyalty among customers.
The customer support team for Flits is excellent, they have always helped so quickly and have solved any issues or customization request we had. It's a great app in general and will make your Customer Account section amazing for you customers.
The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!
Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!
Amazing, Astonishing, some of the words to quickly describe the team behind Flits and their customer support. Thank you !
Best app for creating a custom user account. Support always willingly helps with the problems. Thanks once again.
Succesful loyalty program (in spanish). Easy to translate and a great Ux for customers. Highly recommend it.
Thanks so much for your amazing 5-star review! 🙌 . Glad that you like our multilanguage feature.
Amazing app, the customer account design is absolutely fantastic. They have so many features that you can add on, which covers all the requirements for our shop. The customer support is also great. Thank you
Awesome customer support. Up to the mark. Moreover UI of the app is user friendly. Quite easy to use and understand.