Flits: Customer Account

Super customer support you can use this application as you want
- Awesome app, works wonderfully for my website, helps in increasing my sales conversions!

Highly recommended :)

Love this app and the developers behind it! Very good functionality and options. Looks and works great on mobile. Would highly recommend using Flits to upgrade your customer dashboard, Flits is so much better than the standard Shopify customer dashboard and much better than the other customer dashboard apps we looked at. Plus, their team is very responsive and helpful if you need assistance with the integration. Highly recommend!!

Amazing customer service!!! James helped me create my user dashboard to look exactly how I wanted!!!

Easy to use and great great customer support

Very good app with good service! We asked several times for an adjustment and got a quick answer and were helped quickly. As far as we are concerned an extremely reliable partner.

Much prefer this account page to the default shopify. Also responsive support for changes or fixes.

Wir sind noch in der Anfangsphase und hatten Probleme mit der Darstellung im Theme. Der Support hat sofort und schnell gehandelt und uns individuelle Lösungen geboten! So sollte ein Support aussehen! Vielen Dank! Wir sind gespannt auf die weitere Zusammenarbeit!

We've needed something like this for a long time! Glad we've got it now. It's really helpful for our customers to be able to see past order details without having to "drill in", and also to re-order easily. Flits customized the page for us so that we have Bold subscriptions access from this page as well, and we added a SMILE loyalty rewards permalink. That one doesn't work as well as we'd like (it fires up the site home page in a separate window) but it was enough for us to be ready for launching in our new theme and we'll work out the kinks over time I'm sure.
If you're fastidious about spelling and such like I am, you'll see some flaws, but the functionality trumps everything for us right now.
Customer service has been very good. Special shout out to Milind. Service is not instantaneous, but it has been consistently prompt and thorough. They were also very patient and polite when I was complaining about an issue that turned out to be my own fault.

Edit: After I left the bad review here, they replied me immediately. =)

First Review: Their customer service is ridiculous. I messaged them a question, they replied through email by confirming what I was asking. I confirmed the question on TUESDAY morning and it is SATURDAY midnight already I still have yet got an answer. Almost 4 days passed!!! Even if they only get one person they should reply by now?!! I messaged them again in between and guess that did not help either.

We are looking to add Flits to our site and been firing lots of request to Ankit and their team, the response has been absoluetly brilliant, we will be going live in a couple of weeks time. If you are looking to improve your customer experience highly recommend Flits.