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After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.
Hello,
We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance?
Best,
Kwaku
3 Days, 3 Emails, no customer service from our original automated auto response. so hard to operate on Shopify without support from external apps
Hi,
We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance?
Best,
Kwaku