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I have used this app to quickly and easily add complex automations to my business. This app has saved our business tens of thousands of dollars in saved time and money. I'd give it 5-stars if there were a few more trigger events, but they seem to be adding more and more functionality to it every day so I'm sure the list of triggers will continue to grow.
It is good but would be better if you could add a trigger for order cancelled
Amazing app! I have cut out so many manual tasks with it. Make sure that you look at the Help Page for Flow, as it provides many downloads for some pretty amazing workflows! Check out their page here:
https://help.shopify.com/manual/apps/apps-by-shopify/flow
You can find more on Trello...
https://trello.com/b/xbQV80jG/shopify-flow-workflows
This app is great and useful. Shopify migrated things around and then provided crappy support on it after it migrated. Not to the fault of the app developer, they emailed me to tell me of the new fix. Happy with this app and it saves me time. I now know to reach out to the app developer and not Shopify for help from now on.
Hi, thanks for the feedback. Flow's manual run "bulk" feature still works but you need to be on a resource list like Orders, Products, or Customers. Once you select something, Flow's Run Flow Automation link will be available under the "..." icon in the black toolbar.
One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin.
Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers.
Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!
Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.
you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting
Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.
Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out.
This is the response I am getting.
"While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows"
Who is responsible for support on this app if it's not Shopify?
Steer clear....this app will only give you more headaches and waste your time and energy
Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case.
We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.
The new version of Flow is terrific - a huge improvement over the prior one. I am able to get much more granular with the field selections, and the flows themselves offer better complexity while keeping the interface simple.
We have been using Flow since we migrated to Shopify Plus, we couldn't run our business without it. That being said it could be improved.
-HippieShop
The recent updates to Shopify Flow have made it a much more comprehensive option for automation, with access to tons of variables and triggers as well as connections to many third party apps. The user experience has also been improved, giving it a clean and easy to use interface. Shopify Flow can be your virtual employee with an attention to detailed unrivaled by anyone.