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Good service! Very responsive
Thanks so much for your feedback, and for bringing such an important safety product to market. I hope FOMO will help you sell many more devices.
We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan.
I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it)
Now this FOMO app chardge us around 1000USD and we barely have any sales.
AVOID FOMO!
Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one.
I want to assure you that the traffic and impression numbers you see on Fomo are accurate.
In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period.
I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model.
Wishing you all the best with your store and it's beautiful jewellery.
Very happy with the APP. Exactly what I'm looking for.
Thank you so much for your feedback! I hope you enjoy Fomo!
These guys are great! Elias went above and beyond to assist me with my needs, and I will continue to refer friends and family.
Thank you for the kind words! and taking the time for a great feedback!
Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!
Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.
My favorite app on Shopify! The UI design is incredible!! Customer service is also great. Can‘t wait to use it :)
Thanks for taking the time and for the great feedback!
Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)
Thank you so much for the kind words! :) We're so glad we were able to help you with your customization!
We've only been using the app for a short time but already can see its potential. I love the dashboard which gives an overview of everything and I like how the app highlights products other customers may have overlooked and offers social proof through their purchase. We're excited to try out the new features the team seem to be continually adding on!
Loving the popup, not only giving social proof but also presenting bestselling products all the time
FOMO is a great Shopify app. I highly recommended it to all Shopify store owners that want better conversions.
Thank you so much, SoursopStore.com! We're glad to have you :)