Fondue CashBack Promotions

This app is a GAME CHANGER! We’ve seen increase in signup rates and our customers are loving it. It’s also very easy to install and integration is very easy. Definitely recommending this app for businesses!

Fondue is a game changer! We have tried dozens of tests, apps, and optimizations to improve our conversion, and the impact we saw from Fondue was larger than all the tests we've ever run COMBINED! We've seen (double digit) improvements across every part of the purchase journey, the results are pretty epic.
The tool is incredibly easy to install and their team is so collaborative and helpful. I highly recommend for every business looking to increase revenue, customer experience and retention!

Will and his team were great in helping set us up for success with Fondue. Our conversion remained the same but helped us save plenty of costs. The whole process was seamless and super easy, would definitely recommend to any e-commerce brand.

Game changer. Since offering cashBack via fondue we have seen a conversion rate lift over traditional discounts. Highly recommend. Also the team is very responsive and helpful with any questions.

We're about 2 weeks in and I don't see why you wouldn't want to offer this. Better signup rates, better rewards for your customers, lower average discount. It's not often you see something that's such a no-brainer. I received great support as well!

We've been using CashBack for over a quarter now and use it more and more. It's the most profitable discount type. Their customer service is very fast and responsive so we feel well taken care of

Awesome app! It allowed us to get rid of coupon codes and save a lot of money. We've been working closely with the team for several months as a design partner and are now using cashback on email capture, ads, holiday campaigns,... We thought the performance would slightly decrease but it actually increased :) 100% win for us!

1 Star because I atleast saw a little of what the app does. To sum up my review: For $159, terrible customer support wait times and if you're a growing business, even with over 600+ orders your first year and anticipating nearly triple your next year - they not going to give you any support.

Sadly, all the reviews of people being on boarded and getting help setting up a/b test - no way. I was given a self-serve option.

Apparently, you have to meet a certain requirement for them to help you. I have no confidence this app works because I had to read through articles to set it up. Upon thinking I "set it up" the app doesn't even show on my website. I activated it and even turned on the on-site widget, pulled out m phone, no widget.

Customer service takes at least 3days to reply to you. Why are we paying $159 for terrible service and you cannot even aid in helping users use your app? There are apps that cost way less and even free ones that give their soul into customer satisfaction and helping everyone get their apps setup, but these guys are just money hungry. I mean seriously, after waiting 3 days to get help - included in my email response about being self served, they wanted me to pay for there Postscript app. And funny enough, 24hours later they tried following up to ask if I'm interested in paying for their other app.

It's been several days, I'm still waiting on 3 email replies but I'm giving up because you cant run business with people who aren't there to help. It would be a different scenario if you wait 3 days and you actually receive help but I bet their reply to me on my next few emails will not be helpful.

Fondue, please don't reply to my review with something talking about you helped me the best you can because you didn't. If you want $159/mth from clients - act like they are worth $159000/mth. The sad truth is that when one of you reached out, you had the nerve to tell your colleague that you already set up a demo with me.

I really wish my interactions were with the person who sounded sincere contacting me after the first rep I spoke with although she took 4 days to respond but sadly, I got the one who chose not to help me set this app up and just wanted me to pay for another one of their apps

Great app - our customers are LOVING the cash back option AND it's saving us more money than our previous discount option. The Fondue team is amazing. Highly recommended!

Great and very easy to use app for increasing cash flow without decreasing conversion! Incredibly easy to set up and use, the founders are always available for questions, and we've seen an increase in profits already! Highly recommend.