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over 1 week going back and forth with Scott N. after submitting a ticket.
He's completely useless, talks like broken AI.
You have not solved my issue and you are ignoring the problems i am facing
The app just crashed my entire website (fonts are broken, spaces disappeared, etc.) after working fine for about a year. No support on the app.
Hope we can fix this ASAP.
Hi,
First of all, I'm so sorry for this inconvenience!
Regarding your problem, please help me submit a ticket to https://haloroar.ticksy.com/submit/#100020625, our support team will check and fix for you ASAP :)
Thank you so much!
There are 2 language options in my store, the application that used to work for Turkish does not work now. It only works for the english version. I sent them an e-mail about this error, but they never offered a solution and confused me even more.
The app just crashed my entire website! After installation i had many issues but no support. If you contact them, they answer 1 day after but with no solution. I read also other reviews that they had the same issues as mine, but the support team told me to contact the theme provider to fix them. Do not download this app.
Really easy to set up and works for custom fonts! Uploaded, picked where I wanted them to be seen and viola my site looks way cooler.
Amazing app and even better customer service. Highly recommend for using a custom font on the website.
Simple perfect and free
thank you good app
Very easy. easy to use and free. best app for installing custom fonts. similar app is paid or too verbose. this is the simplest app
Didn't work properly, and I tried emailing their support team 5 times with no response for over a month. Disappointing.
Edited: here is a screenshot to show that I emailed you guys from my staff account on 13th December: https://shopify.click/40521-51394-36521-89721-43498.png
Hi MilkyBoba,
First of all, I'm so sorry for this inconvenience. I believe there is a misunderstanding here. I have checked our email system and saw that one of our technical supporters has replied to your mail :(
https://app.screencast.com/sxkzfiUQEIKbW
Could you please help me recheck your mailbox? If you have any questions, feel free to let me know, please. We are happy to assist. :)
Once again, I am so sorry about this.