Recenze (295)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 98 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
15. březen 2024

Super service, vlotte en vriendelijke support van Phoebe! Doen wat belooft wordt. Aanrader!

Meilof Riks bv
Nizozemsko
Doba používání aplikace: 26 dny
Datum úprav: 20. únor 2024

Great app it is very helpfull i highly recommend this app

OXYTECH
Pákistán
Doba používání aplikace: Asi měsícem
11. květen 2024

You can not send an invoice email in the free version… might want to remove that from the free version features listing

Riverton Bath and Candle
Spojené státy
Doba používání aplikace: 25 minutami
Vývojář Fordeer Commerce odpověděl 13. květen 2024

Hi there,

Thank you for sharing your candid thoughts with us.

We were deeply sorry to read your 1-star review on our app detailing the frustrating issues you encountered. We did take your feedback seriously and immediately launched an investigation into the matter you reported earlier.

Regarding your issue related to not being able to send the invoices on Free version, we would like to take a moment to clarify some points here:

- Manual Invoice Sending: On our Free plan, you have the ability to manually send invoices. This can be done by going to the "Orders" tab in our app, selecting the order you wish to invoice, and clicking the "Send thank you" button. This action will send the invoice directly to your customer.

- Automated Invoice Sending: It appears there might have been some misunderstanding about our automatic invoicing capabilities. This feature is indeed available, but it's part of our Starter or higher plans. These plans are tailored to support the needs of growing businesses by automating routine operations.

We aim for transparency and strive to communicate the functionality of our app. Our team has revised the content to ensure clarity and prevent any confusion regarding our app features.

Additionally, we noticed that we haven't had the opportunity to assist you directly through our live chat or other support channels. We would be grateful for the chance to connect with you to discuss your experiences in more detail and address any further questions you might have. Please let me know a convenient time to contact you, or feel free to reach out directly at your earliest convenience.

Once again, we apologize for any inconvenience and truly value your feedback as it is essential for us to enhance our service and ensure a better experience for all our users.

Thank you for your patience and for bringing these issues to our attention.

Kind regards,
Fordeer Commerce

1. červen 2024

Great app, works perfectly and does exactly what we need. Saves us time and money. They also have a great customer service, especially Phoebe

Melrose Effects
Spojené státy
Doba používání aplikace: 3 minutami
14. březen 2024

quick response time. Phoebe was superhelpful!

Casa HQ
Spojené arabské emiráty
Doba používání aplikace: 3 dny
25. leden 2024

I've been using the generator for my Shopify store and it's fantastic. The app is user-friendly and integrates perfectly with Shopify, offering professional and customizable invoice templates. The Fordeer team provides quick and friendly support, enhancing the overall experience. Highly recommended for any Shopify business owner looking for an efficient invoicing solution.

Maskelmän
Švýcarsko
Doba používání aplikace: 24 hodinami
19. květen 2024

Works like Magic, and support is Sweet!

Elver
Indie
Doba používání aplikace: 24 hodinami
10. duben 2024

Great experience with Phoebe, understand the query, problem solving support.

Scogo Store
Indie
Doba používání aplikace: Asi hodinou
6. březen 2024

Works well and is customizable to your brand even on the free version.

Fayha's
Spojené arabské emiráty
Doba používání aplikace: Asi 8 hodinami
4. březen 2024

nice app and customer support team is so friendly!

Ko Art Fightgear
Německo
Doba používání aplikace: 24 hodinami