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We have been using Fordeer for 2 years now, the customer service is amazing! The team have always responded promptly, they have made customisations to our forms to suit our business, and when there have been problems arise, they help asap and resolve any issues as fast as they can. Highly recommend!
Support is very fast and accurate.
Best support you can find for the price in my opinion.
They have custom tailored options which would further enable scalability.
Fordeer, please never change!
Update 19th of June '24
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Tessa helped me swiftly with some translation issue. Fordeer is ever changing and improving and I like that a lot. Look forward to work many years with you!
Hello my dear Glas Nu,
It's great to hear that you are satisfied with our application and our customer support service.
Your kind words are greatly appreciated! We are proud of our team members for always going above and beyond to provide exceptional service and deliver a positive experience for our customers.
We believe that every interaction with our customers is an opportunity to create a lasting impression, and we are thrilled to hear that we were able to exceed your expectations.
We will continue to work hard to provide you with the best possible service and ensure that your every need is met. Thank you for taking time and choosing us.
I wish you all the best with your business! Many thanks once more for your kindness <3
Warmly,
- Fordeer Team
Absolutely fantastic app for generating professional invoices. We use this constantly and it gives a great impression for our customers.
We had a question about updating orders after a customer makes a change, and Tessa helped us find the sync button which took care of the issue.
A+ app and customer service!
We recently installed this app to solve issues with Invoices for our wholesale customers. The app works very well and offers a large range of automation and customization features. The customer support is very responsive and willing to help get you setup correctly. We required a custom template for our invoices and the team were more than willing to help us with a quick turnaround.
I highly recommend this app for any B2B invoice requirements.
Just an amazing app and even better support from Phoebe, who is always quick to reply and patient with my questions. I would highly recommend this app. Thank you Phoebe
I've experimented with numerous apps, but this one truly shines. The customer support team is exceptional, and consistently available to assist with any inquiries. Special thanks to Phoebe and Tessa for their incredible support and dedication. The app revolutionized our Shopify store operations. It seamlessly integrates with our store, delivering professional, precise, and punctual invoices to our customers. I highly recommend it.
Great service! Thank you Phoebe for help with navigation on the customization of the Order template. We have used the edit skills to customize the Packing Slip template as well. There are also a variety of other templates to choose from. Thanks again Phoebe!
Good app, great support (thx Tessa!)
Quick response from Tessa! Thank you so much for your great service!