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Good help when needed :)
Great support
I had some difficulties with the app. I came in contact with Emma from the customer service and she was was very friendly and helpfull and within a few minutes my issue was solved and everything worked perfectly!
We've been using the app on two stores for about 18 months or so and it does everything we need it to do, one site sends our contact form to Zapier to open a Zendesk ticket, the other site uses it primarily to directly send data to a Google Sheet. We had built out a very nice multi-step form as well for one site but it was for a short-term project. All not typical usages and many more integrations are possible, it does way more than we need. Support has been excellent, responding quickly to the one or two times we've needed to reach out.
It has been over a year since we started using Powerful Contact Builder, and I must admit that it has all the necessary features and is easy to manage. Most importantly, whenever we faced any problem, we were able to solve it quickly with the help of the support team. Especially Emma! She has a lot of patience to listen carefully and answer all the questions.
Forms are easy to create and offer powerful functions. Statistics are also very helpful to monitor the number of enquiries. Support was very fast, helpful and friendly. 100% recommendation!
So far love the app! super user friendly! Had some issues at first showing on my site but Emma from their team was super fast and helpful to resolve issue:)
Great app, awesome and quick support from Emma!
Customer service with this app is great. I had an issue with the form submissions reaching our email so I contacted their support team. Within the hour Emma was able to have my issue resolved. I wasn't able to stay on the chat for the whole time so Emma had the issue fixed and sent me a follow up email confirming everything was working. Thank you Emma and team!
Good experience with the app support, the app works great and we have three forms running on it no problem.
Amazing quick support -thank you !