Kohokohdat
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Sijaintipaikka Yhdysvallat
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Käytä suoraan Shopify Adminissa
Tietoja tästä sovelluksesta
Lanseerattu
10. toukokuu 2023
Kielet
Englanti, Tšekki, Tanska, Saksa, Espanja, Suomi, Ranska, Italia, Japani, Hollannin kieli, Puola, Portugali (Portugali), Ruotsi, Kiina (yksinkertaistettu), ja Kiina (perinteinen)
Luokat
PetoksetYmmärrä petosriskisi, estä tunnetut petokset ja automatisoi toiminnot maksimoidaksesi liikevaihdon.
Fraud Control tarjoaa sinulle työkalut petosten torjuntatoimien automatisointiin ja liikevaihdon maksimointiin. Ymmärrä kauppasi petosriski hyödyntämällä analytiikkaa, kuten tietoja hyväksyttyjen ja riskialttiiden tilausten osuuksista. Fraud Control suosittelee ennalta määritettyjä sääntöjä. Voit myös luoda mukautettuja sääntöjä tunnettujen huijareiden estämiseksi kassalla ennen tilausta.
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Petosriskiraportit kaupallesi
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Analytiikka, joka näyttää petostrendien kehityksen
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Flow-palvelun automatiikka vähentämään petoksiin käytettyä aikaa
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Estä kassavaiheet ennen kuin ne muuttuvat tilauksiksi.
5 arvostelua
I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!
Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your store. In order to filter and block potentially-fraudulent orders, you'll need to enable checkout rules and/or Shopify Flow. You can find more information here (https://shopify.link/4krb).
I recommend checking out this help document (https://shopify.link/ZeAY) for tips on dealing with high risk orders and preventing fraud on your store. - Greta, Shopify Support
It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.
Thanks for taking the time to review the app. I understand that you would like to block orders/checkouts using Fraud Control. One method as you mentioned is using the Flow templates that are suggested. Alternatively if you click on the Rules section in the Admin side bar you will see that you can create custom rules to checkouts before they become orders using IP, billing/shipping address, email or postal code! Please let us know if you need help with setting these up!
This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted.
That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!
Thank you for your review! If you would like to make sure to not be charged processing fees for high risk orders you would be able to use Flow as mentioned in the review. Then set your payment capture settings to not capture the order.
Thank you for the feedback on the app as well, this helps us understand what you will need from Fraud Control in the future. - Frans, Product Manager
All this really provides is a little fraud dashboard. All the automations are done via Flow anyway, which can be done without having this app installed. It attempts to make it easier to install ready made Flows, but the the install template links all fail, so you have to go to Flow and find the template. I ended up combining two Flows,so there is just one flow that runs - if order is not high fraud risk it will capture the payment, or if high risk, tag and cancel the order.
Hey, there! Thank you for taking the time to leave us a review, and some feedback, for Fraud Control! We're always looking to improve our product offers, so do you have any specific feedback for Fraud Control? I'd be happy to pass that feedback along to our development team for their consideration, if so. Thanks again! -Imogen, Shopify Support
Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy
Hey, there. Thanks for taking the time to leave us a review for the Fraud Control app. We'd love to chat with you directly so we can look into this mater for you. If possible, please connect with us through our help portal at this link: https://shopify.link/VAaY. Thanks! -Imogen, Shopify Support
Tietoja tästä sovelluksesta
Lanseerattu
10. toukokuu 2023
Kielet
Englanti, Tšekki, Tanska, Saksa, Espanja, Suomi, Ranska, Italia, Japani, Hollannin kieli, Puola, Portugali (Portugali), Ruotsi, Kiina (yksinkertaistettu), ja Kiina (perinteinen)
Luokat
PetoksetKehittäjä: Shopify
Tietoja kehittäjästä Shopify
3,9 keskimääräinen luokitus
12 vuoden kokemus sovellusten kehittämisestä Shopify App Storelle
151 O’Connor St, Ottawa, ON, ON, CA