Recenze (215)

Celkové hodnocení
2,3
Počty podle úrovně hodnocení
  • 30 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 7 % hodnocení s 3 hvězdami
  • 9 % hodnocení s 2 hvězdami
  • 46 % hodnocení s 1 hvězdami
15. březen 2021

Nichts funktioniert einfach nur schlecht !
Die App scheint veraltet zu sein.
dazu nötigt man hier einen den Fehler genau zu beschreiben. Ich möchte Kunden per email blockieren und es funktioniert einfach nicht.

Genkidama
Německo
Doba používání aplikace: Téměř 3 roky
26. prosinec 2017

As "New Loops" wrote: Absolutely useless for digital products! Sorry, Shopify....

Diagnose Software
Irsko
Doba používání aplikace: Téměř 3 roky
28. květen 2020

Shopify needs to remove this. The filters do not work, continued fraudulent orders from blocked IP addresses. I will look elsewhere this app is not fit for purpose.

Kickfootwear
Spojené království
Doba používání aplikace: Téměř 3 roky
6. červenec 2021

IT DOESN'T WORK. COULD SHOPIFY ACTUALLY FIX THIS APP RATHER THAN GIVING EVERYONE CORPORATE ROBOTIC REPLIES???

Shire Bikes - Parts & Accesories suitable for Monkey Bikes
Spojené království
Doba používání aplikace: Téměř 3 roky
Vývojář Shopify odpověděl 13. červenec 2021

Hey, there. Thank you for taking the time and sharing this feedback with us. If our guide for Fraud Filter (https://bit.ly/3hEwLSg) isn't able to help you set up our app, then this is something that our Support team can help you with. Our Support team will be able to take a closer look at your account and assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Cheers. -Elias, Shopify Support

14. listopad 2017

This app doesn't work, we've set filters upon filters and none of the orders get caught. Don't waste your time.

Eightcig
Spojené státy
Doba používání aplikace: Téměř 3 roky
22. únor 2021

This app only works if you create a single list for each email you are blocking. There is no way to adjust the filter to search for OR only AND. So if you put two emails into one list - it assumes you need both conditions to work (and then does not). This seems like a major development oversight by Shopify - should allow for AND and OR filtering so users can create one list and add names to it versus create a list for EACH individual email. Please fix ASAP.

Nohble
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Shopify odpověděl 22. únor 2021

Thank you for writing your review and for highlighting this issue. I can see why this would be a problem when creating lists within the app, so will be sure to pass your feedback onto our development team for them to review. -Victor, Shopify Support

3. listopad 2015

Been using this app for over a year now and it doesn't work well at all. It allows repeat fraud even when a rule has been made against an address and phone number etc. Keeping it simply because i have a stored list of fraud info to reference off.

Addamonline
Irsko
Doba používání aplikace: Více než 2 roky
17. prosinec 2018

Has never worked properly. Does not block anyone, any email address, country etc. Therefore still getting Indonesian and Malaysian orders that should never get through that we have to cancel manually.

J&B Menswear Ltd, Norwich
Spojené království
Doba používání aplikace: Více než 2 roky
6. březen 2018

This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.

Pixellogo
Kanada
Doba používání aplikace: Asi 2 roky
8. duben 2021

This worked OK up until the other day. Now it will not even load the page where I had all of my filters listed. I hope I don't loose them all, that would be horrible. We have blocked many people from ordering again with this app. I wish it still worked.

Superfly Bonsai
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Shopify odpověděl 26. duben 2021

I'm sorry to hear that you've had this issue and thank you for leaving your feedback with us here. I would recommend logging into your store in another browser or device to see if the issue is also present there, and if it isn't, you can try clearing your cache in your original browser or device to see if that helps.

If the problem persists, please reach out to our support team directly so that they can authenticate you on the store and take a closer look at this for you. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support