Fraud Filter , 210 recensioni

Valutazione complessiva
2,3
Numero di recensioni per livello
  • Il 31% delle recensioni ha 5 stelle
  • Il 9% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 8% delle recensioni ha 2 stelle
  • Il 45% delle recensioni ha 1 stelle
Data modifica: 27 maggio 2023

Pretty poor. All criteria has to be met for it to work. so if you put a name and an address for example, both would have to match in order for the filter to be applied. Then if the person simply changes their address it wouldn't work. This means in order for it to be effective you have to create 100's of separate filters for each rogue customer. It would instantly transform this app with the simple addition of giving us the choice to add filters with an AND/OR option but considering everyone have been requesting this same feature for almost 2 years I doubt they will implement it. You just get a canned uninterested response saying. "we will pass on the request to our engineers" Don't bother with this app it wont do what you want it to.

Rocksolid Audio
Regno Unito
Oltre un anno di utilizzo dell’app
Shopify ha risposto 26 maggio 2023

Hi, there. Thank you for sharing your feedback. We can see why adding additional options to the logic rules would be beneficial to prevent recurring orders. We would be happy to pass your feedback along to our developers for future considerations. Cheers! -Mac, Shopify Support

4 aprile 2016

Awesome just what i need to block spammers!

Military Outdoor
Regno Unito
Oltre un anno di utilizzo dell’app
Data modifica: 17 marzo 2018

We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.

Duranoutdoors
Stati Uniti
Oltre un anno di utilizzo dell’app
23 gennaio 2019

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Titania Creations
Regno Unito
Oltre un anno di utilizzo dell’app
15 febbraio 2018

If the fraud analysis can tell us an order was placed from Turkey but the billing address was entered as SIngapore, we should be able to have a function that says "if the billing address entered is different from where the order is being placed, cancel"

Marshmellomusic
Stati Uniti
Oltre un anno di utilizzo dell’app
28 giugno 2017

After some dodgy to say the least reviews, we finally got round to adding this. It pretty much lets you setup rules to auto decline orders from people.

Senpaiwares Com
Regno Unito
Oltre un anno di utilizzo dell’app
23 novembre 2021

This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.

JAM Clothing
Stati Uniti
Circa un anno di utilizzo dell’app
Shopify ha risposto 24 novembre 2021

Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support

10 marzo 2017

Using this App with my other store www.101.watch - and I am absolutely satisfied.
Cheers! K

Matwatches
Australia
Circa un anno di utilizzo dell’app
Data modifica: 30 novembre 2017

Absolutely useless for digital products!! I have someone set up to be blocked and it let them purchase and sent them the digital product (they downloaded it), then refunded their money! What is the point in that? Uninstalling now and not impressed. Just another half-arsed app.

New Loops
Regno Unito
Circa un anno di utilizzo dell’app
5 marzo 2018

I use this app to add suspected fraudulent buyers. Thankfully it had never had to flag one for me yet, but it’s a piece of mind

Fashion Genie Boutique
Regno Unito
Circa un anno di utilizzo dell’app