Recensioni (214)
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In base alla valutazione
Provided us with a short term solution whilst we got our store up and running. We can't complain too much because it's free but there are much better apps out there that deal with fraud, even if you have to pay for them.
https://www.urbanindustry.co.uk/
Great App!
Does just what I need it to do-Cool Thanks
www.Mysexywaist.com
When setting up a filter, you can only add a field to one side of the equation. In other words, I can set a filter to reject orders where billing name does not match "Bill," specifically, but I can't set a filter to reject orders where the billing name does not match the shipping name. It's ludicrous to me that Shopify would put their name on an app missing such simple logic. Use Shopify Flow, instead. Much more powerful.
Thank you for writing your review and for providing us with feedback for the Fraud Filter app. I can appreciate why the limitation you've cited would make the app more difficult to use effectively, and I'll be sure to pass your comments onto our development team. -Victor, Shopify Support
This app didn't work. An order was placed even though we had set up a filter to cancel the order from a specific email address who we know is fraudulently ordering.
Thank you for writing your review and I'm sorry to hear that the Fraud Filter app did not work as intended for you. I'd like to take a closer look at the order in question and see if I can determine why the app did not cancel the order as desired, so will send an email to you shortly to touch base with you on this. Please reply to me there if you're still looking for assistance on this. -Victor, Shopify Support
En general es bastante útil, ayuda a detectar la gran mayoría de intentos de estafa, pero la automatización de reglas es complicada de utilizar y no encontré ninguna manera de que cancele de manera automática los pedidos con alta posibilidad de fraude.
I want to block some people from placing cash on delivery orders based on their mobile number, as some customers keep on ordering cash on delivery then rejecting the order leading to losses. Shopify should add this feature either in this app or in Advanced cash on delivery app.
Hi, there. Thank you for taking the time to leave this great review and provide us with this feedback as well. I can certainly see how this idea could benefit our Fraud filter app and would be happy to submit this idea up to our developers for future consideration. Thank's again! -Marty, Shopify Support.
Works very well and it's free!
This isnt terrible, honestly. The only probalem is that you need to set up one rule for email, then another rule for address and another rule for name. The more criteria you have on a rule the less effective it is. This is good at setting up single point rules. Such as email block. But not email + address.
Hey, there. Thank you for taking the time to leave us a review for Fraud Filter. We appreciate the feedback you've provided us here. With so many rules, there are times where too many of these rules being in effect may impact a shop's ability to keep all potential fraudsters out. I've gone ahead and passed the feedback you provided us here to our Product Team so they can consider adapting these rules in a future update. I can't comment on what the result of your feedback may be, but you can be confident that our team is aware of your review. Thanks again! -Imogen, Shopify Support
It's a great concept and I had high hopes but it doesn't work when put to the test. I installed Fraud Filter last November and this past week, a repeat offender placed an order -- this app identified the parameters I had set. However, it ended up completing the order anyways while delivering the digital downloads and then marked the order as "cancelled" a moment later. Hoping this can one day be fixed as it will be very useful if it actually works.
FYI, this app is no longer supported by Shopify. It had worked fine until today, but just caused a false failure and automatically voided a returning customer's order for unknown reason. After an online chat, the Shopify tech & I agreed it was best to remove it.