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If the fraud analysis can tell us an order was placed from Turkey but the billing address was entered as SIngapore, we should be able to have a function that says "if the billing address entered is different from where the order is being placed, cancel"
easy to install i will recommend it because is free as well.
Gina muns-kidsworld.com
Provided us with a short term solution whilst we got our store up and running. We can't complain too much because it's free but there are much better apps out there that deal with fraud, even if you have to pay for them.
https://www.urbanindustry.co.uk/
Great App!
Does just what I need it to do-Cool Thanks
www.Mysexywaist.com
When setting up a filter, you can only add a field to one side of the equation. In other words, I can set a filter to reject orders where billing name does not match "Bill," specifically, but I can't set a filter to reject orders where the billing name does not match the shipping name. It's ludicrous to me that Shopify would put their name on an app missing such simple logic. Use Shopify Flow, instead. Much more powerful.
Thank you for writing your review and for providing us with feedback for the Fraud Filter app. I can appreciate why the limitation you've cited would make the app more difficult to use effectively, and I'll be sure to pass your comments onto our development team. -Victor, Shopify Support
This app didn't work. An order was placed even though we had set up a filter to cancel the order from a specific email address who we know is fraudulently ordering.
Thank you for writing your review and I'm sorry to hear that the Fraud Filter app did not work as intended for you. I'd like to take a closer look at the order in question and see if I can determine why the app did not cancel the order as desired, so will send an email to you shortly to touch base with you on this. Please reply to me there if you're still looking for assistance on this. -Victor, Shopify Support
Been using this app for sometime. It does filter and cancel orders but you have to take care to configure the filters correctly. The functionality is limited, missing basic requirements such as searching the contents of the filters created. This app is needed to prevent fraud and block undesirables, but it needs to be enhanced.
En general es bastante útil, ayuda a detectar la gran mayoría de intentos de estafa, pero la automatización de reglas es complicada de utilizar y no encontré ninguna manera de que cancele de manera automática los pedidos con alta posibilidad de fraude.
I want to block some people from placing cash on delivery orders based on their mobile number, as some customers keep on ordering cash on delivery then rejecting the order leading to losses. Shopify should add this feature either in this app or in Advanced cash on delivery app.
Hi, there. Thank you for taking the time to leave this great review and provide us with this feedback as well. I can certainly see how this idea could benefit our Fraud filter app and would be happy to submit this idea up to our developers for future consideration. Thank's again! -Marty, Shopify Support.
Works very well and it's free!