Fraud Filter , 210 recensies
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I'm confused on the amount of 1 star reviews for this app. It works for me. It's clunky to setup and configure, but it works.
The clunkyness should be resolved.
"The filter will act on the order only if all of these rules match."
There should be an option to any an "ALL" and "OR" rule instead of having to enter in 3-5 different rules.
Thank you for writing your review and for providing us with your detailed feedback and suggestion. This is definitely helpful and I'll be passing it along to our developers for review. Thanks again! - Julie, Shopify Support
Doesn't work well.. It does not filter accurately. Keeping it just because it's free..?
Terrible, does not block any order regardless of the method you use, email name etc..
The app does not work at all. The filters do not block any orders. The app has been a complete waste of time.
We unfortunately had an incident where a customer bought goods for a substantial amount and goods were dispatched. Your app allowed us to get a great deal of information that we could pass onto the police. The police were super impressed with the information we could provide them and did not just leave our case in pile. They have enough data to pursue the case.
This filter has saved me from many fraudulent transactions. Thank you for creating this app! I don't know what I would do without it.
The app does not block customers from placing orders. At the most. It may flag them. Meanwhile... Shopify, your cc, Paypal... All get to keep the fees on the order.
I have had this installed for a couple of years. would be useful if the app could also conduct a general IP block not just at point of orders/
As @Sinimabeats put, this App is great until it comes to sites selling digital downloads. The App indeed does flag, cancel and refund these orders, but it cannot do anything to stop the payment being made altogether.
On a digital downloads store, once the payment has been made, the digital item is automatically sent, regardless of if the order is cancelled or refunded.
The controls in the App are nice and simple. If they created a function to block the payment being made if the rules are met, then this would be an nearly ideal App for users looking to block fraudsters on a digital downloads store.
Very helpful app for stopping all kinds of fraudulent orders. The setup can be a bit confusing and tedious, but once you get it set up correctly it really helps save you a lot of time...and time is money.