Değerlendirmeler (212)

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6 Haziran 2023

no sirve para nada , llevo 2 meses indicando nombres y datos de clientes y pedidos para filtrar y siguen entrando ordenes fraudulentas

LookPerfect
İspanya
Uygulamayı kullanma süresi:8 ay
4 Nisan 2016

Awesome just what i need to block spammers!

Military Outdoor
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
12 Aralık 2017

It's nice to have peace of mind about orders. However, it would save space and eliminate clutter if there was an option to create a rule for multiple addresses. I occasionally get suspicious inquiries and I would like to put them all under one rule that would filter ANY address in the rule. That would be much more useful than having an individual filter for each address because the filter needs ALL addresses in order to work.
In other words, I'd like to be able to have a single rule that filters ANY address in a list.

Flotsam From Michigan
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 yıldan fazla
22 Mart 2015

Fraud Filter is a good first line defense for stopping fraudulent orders from happening in your store.

BeardFriendly USA | Buy Beard Oils Online
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
19 Ağustos 2017

This app only works if you know a specific email address, IP address, etc. that you want to block. It won't block general terms, such as if the CVV doesn't match the card, or blocking a "high risk" attempt. Really frustrating.

Nicolesy
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 yıldan fazla
17 Mart 2018 tarihinde düzenlendi

We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.

Duranoutdoors
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
5 Mayıs 2023

I use it since 2 years approx and it helps but some people can order under another name ??? So, I have tried to add many filters about names and will see what this does. But I check where every customer lives by googling them and check where they live and if their adresses matches the one they entered, all good. Also if they are not regular customers, will turn down the shipping in a different location than the billing. The crooks are insistant though, They call and try to defend their points even if their story is a joke
We have set it up as we get a warning, not the order cancelled automatically. After doing my research, I decide and cancel the order becase we have accepted the charge . We also have set up that we have to accept the charge instead of automatic. It gives us time to look into them and no need to refund since they were never charged. But anything suspiscious, am not risking. I do offer them to ship to stores near them so they can go buy directly and even save on shipping fees, and funny enough, had one fake buyer residing 2 blocks away from one of our buyer (store) and another, 4 blocks away, and in both cases, they refused so, we know it is a gimmick.

Priamo Enterprises Inc
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 yıldan fazla
Shopify yanıt 21 Temmuz 2023

Hi there, Thank you for taking the time to share your experience and custom filters that you use to mitigate these high risk orders. In addition to blocking users names, you should be able to filter out their IP address or email as a filter as well. If you would like some more assistance with this, please contact our support team and we can look into it further: https://shopify.link/VRd6 -Mac, Shopify Support

13 Mayıs 2013

I had a customer who I did not want to buy from me again. This app has allowed me to block them from purchasing from my store in the future.

Designed Eyewear
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
23 Kasım 2021

This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.

JAM Clothing
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
Shopify yanıt 24 Kasım 2021

Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support

10 Mart 2017

Using this App with my other store www.101.watch - and I am absolutely satisfied.
Cheers! K

Matwatches
Avustralya
Uygulamayı kullanma süresi:Yaklaşık 1 yıl