Fraud Filter

Fraud Filter

Hinnoittelu
Hinta: ilmainen
Kohokohdat
Yritysten suosima Yhdysvalloissa
Käytä suoraan Shopify Adminissa
Tähtiarvio
2,3 (210)
Kehittäjä
Shopify

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. enemmän
  • Create custom filters that meet the needs of your business
  • Orders that match your filters can be flagged as suspicious on the order page
  • Use filters to prevent certain known customers from placing orders on your store
Kohokohdat
Yritysten suosima Yhdysvalloissa
Käytä suoraan Shopify Adminissa

Lanseerattu

19. helmikuu 2013

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Luokat

Arvostelut (210)

Kokonaisarvio
2,3
Lukumäärä luokitustasoa kohden
  • 31 % arvioista on 5 tähteä
  • 9 % arvioista on 4 tähteä
  • 7 % arvioista on 3 tähteä
  • 8 % arvioista on 2 tähteä
  • 45 % arvioista on 1 tähteä
6. toukokuu 2024

The app completely ignored a particular rule that I had set up. Hence, a fraudolent customer was able to do a repurchase.

Not happy about it.

Pill Farmácia Digital
Brasilia
Yli vuosi sovelluksen käyttöä
Shopify vastasi 8. toukokuu 2024

Hi there, thank you for your review and I am sorry to hear that this happened. If you still wish to use the app, please contact our support team directly and we can look into the rule you set up and why the order was able to get through: https://shopify.link/vRnL. -Victor, Shopify Support

6. maaliskuu 2024

I had a rule in place that it completely ignored. Lost a sale due to fraud!

It cancelled one order and didn't even alert me or show an order where it ran.

Terrible app. Why even offer it?

Ag Manuals, LLC - A Provider of Digital Farm Manuals
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Shopify vastasi 20. maaliskuu 2024

Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support

28. helmikuu 2024

does not work

self.
Irak
9 kuukautta sovelluksen käyttöä
Shopify vastasi 8. maaliskuu 2024

Hello!

Thanks for reaching out and sharing your review.

You mentioned you're having issues with the app and our team would like to better understand what specific issues you're experiencing. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can troubleshoot effectively. -Victoria, Shopify Support.

14. helmikuu 2024

This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.

Secondhand Mods
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Shopify vastasi 16. helmikuu 2024

Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support

15. huhtikuu 2024

The app don’t work. I have the address filled for the filter and the app doesn’t let me save. It kept asking me to put the info even though I’ve already filled the info I wanted to blacklist. 1/5 app.

The SERAVANGEL Official
Yhdysvallat
4 minuuttia sovelluksen käyttöä
Shopify vastasi 17. huhtikuu 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Fraud Filter app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Tuki

Shopify voi vastata kaikkiin sovellusta Fraud Filter koskeviin kysymyksiin.

Kehittäjä

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Resurssit

Tämä kehittäjä ei tarjoa suoraa tukea kielellä Suomi.

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