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Fraud Judge is a no-fuss solution that meets our needs. The recent update made it quicker and more precise. We encountered a few issues during the upgrade, but the support team was excellent and resolved everything fast. It's user-friendly, which is a huge advantage for our small business.
Thank you for your feedback! We're glad to hear that our solution meets your needs and that you found the recent update to be quicker and more precise. We apologize for any issues encountered during the upgrade, and we're glad our support team could resolve them swiftly. Your satisfaction is our priority, and we're delighted to know you find Fraud Judge user-friendly and advantageous for your business.
We have had this app for a few months and have only used it once, which is a good thing. App seems to work fine and it's nice to have it just in case we need to go to extra lengths to verify someone's order.
Being sellers of mouth hygiene products, it gets us concerned if we get seemingly large orders – makes you always wonder if it’s fraudulent and we’ll end up having a chargeback request. At the same time – we do want to execute them and earn. The automated option to ask for customer identity does help us, as we feel safer to release the goods. Thank you