Set Custom Monitoring Rules
Reduce fraud with customisable rules and monitor unusual order quantities, amounts, addresses and user profiles
Detect Unusual Or Risky Orders
Set automatic and manual actions to take, in case an order seems out of the ordinary and avoid chargeback fraud.
Verify Customer ID & Address
In case of suspicious orders, send an automated request for an identification document or proof of address to verify buyer identity
Pluginhost: Online Fraud Judgeの詳細情報
What is Fraud Judge?
Fraud Judge is an app that allows merchants to get alerts and double check orders that cause suspicion for potential fraud. By choosing an identifying action towards your buyer you are able to check his/her identity or shipping address.
Who is considered a suspicious buyer?
It purely up to every merchant to set the rules and parameters that seem out of the ordinary, e.g., too many good bought at the same time. If the order exceeds one of the pre-set parameters, the merchant will get an alert and choose further actions on the purchase delivery.
How does Fraud Judge ID work?
In case a merchant wants to ID buyers, e.g., in case of a uncommonly large purchase, he can automatically or manually request to send a document for identity verification, prior to shipping the goods.
How does utility bill request feature work?
If something seems wrong with the delivery address of the purchase, a merchant can request proof of address to the buyer. Normally we ask for any type of utility bill scan that contains the delivery address and the buyer’s name.
Does Fraud Judge help against chargebacks?
Yes. If you as a merchant receive an alert about a potentially fraudulent order, you are able to cancel it right away or after you receive additional information from the buyer that still seems odd and doesn’t give you comfort to proceed with the shipment.
0.03 USD per order scan against rules above plan limit and 0.5 USD per data verification request above plan limit
0.02 USD per order scan against rules above plan limit and 0.3 USD per data verification request above plan limit
0.01 USD per order scan against rules above plan limit and 0.15 USD per data verification request above plan limit