Dr Free Gift, BOGO Buy X Get Y
Splňuje naše nejvyšší standardy pro výkonnost, design a integraci. Zjistit více: Otevře se v novém okně
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Great app, great support! 100% recommend!
Thank you for sharing your review! We're happy that the app is meeting your needs and we look forward to working with you in the future.
L'application est très pratique et le support est très rapide !
On recommande à 100% cette application
Thank you so much for your review! We look forward to working with you and please don't hesitate to reach out.
Merci Beaucoup!
Great app, easy to setup and install! Customer support was fast and responsive!
Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.
I had some issues getting my widget to update after I installed a new theme. I contacted support and they were able to not only explain what the problem was, but correct it for me within hours of reaching out. Love this app and their great customer service. Highly recommend!
Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.
Update
They contacted and fixed the issue.
After half a month of testing, the problem has been solved and work stably, so I am willing to change my review.
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I have been using this app for several months. When I first started using it, I found that adding it to the top of side cart would cause the "check out" and "view cart" buttons to be pushed out of the screen. In this way, customers could not continue to process order, so I contacted the support staff. First time they solved the problem very professionally and told me that it needs to be added to the product section
I never edit this setting after that. But one day I found that I could no longer see the widget in the side cart. I tried several times but unable to save it after adding to product section
And yesterday, I started an Easter sale and this widget was necessary for me, so I asked support again to deal with it.
They changed my setting and added the widget on top side cart while I was sleeping, causing the customer can’t find the button to check out after add to cart! ——Because the "check out" button in side cart was pushed out of the screen!
This time period is a very important trading time for the store. It is really a very bad service!
We are very sorry about our mistake. A junior team member was doing a routine check and despite their best intentions they reconfigured your custom-configured widget in a way that resulted in the issue that you experienced. We have taken this very seriously. We released a feature which ensured that custom-placed widgets are no longer be editable. We are improving our team's knowledge base to help new team members get up to speed faster. Finally, we re-configured the custom widget correctly so you can keep using the app. Let us know if there is anything else we can assist you with.
We researched all the gift in cart apps before making our decision and we are very happy with our choice. The setup was simple and making changes and updates has been very easy to navigate. Customer support has been great which isn't always the case with Shopify apps - Toby has been super responsive and helpful with all our questions.
Thank you for posting your amazing review! We're happy that the app is meeting your needs and please don't hesitate to reach out in the future.
Simple and comprehensive plugin! It really covers all our needs with gifting/checkout incentives. Very thoughtful, customizable design with great support!
Thank you so much for sharing your wonderful review! We're very happy that the app is working well for you and we look forward to working with you in the future.
Just WOW! We are now successfully using this app on our second store and the functionality is just extremely good. We requested a small feature and 1 hour later we received an email from the head-developer "Yavor Milchev", that the requested functionality was built into the app and updated to our store. It worked after the first try. If anyone is looking for a bug-free "Free-Gift-On-Cart"-App, you will miss out if you wont choose this one.
Thank you for posting your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out when you need help.
Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!
Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.
Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!
Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
