Dr Free Gift, BOGO Buy X Get Y
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (107)
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Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!
The Dr Free Gift is a great app. It is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller
Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.
The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.
Thank you for updating your review and please don't hesitate to reach out to us when you need help in the future.
So far so good. Customer support is amazing. I was confused with a few things but they walked me through all of it. Amazing support.
Thank you for sharing your review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.
Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!
Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.
So far a great solution for us!
Thank you for sharing your review! We're looking forward to supporting your shop.
Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.
Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!
Great app, easy to setup and install! Customer support was fast and responsive!
Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.
Strong
Update
They contacted and fixed the issue.
After half a month of testing, the problem has been solved and work stably, so I am willing to change my review.
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I have been using this app for several months. When I first started using it, I found that adding it to the top of side cart would cause the "check out" and "view cart" buttons to be pushed out of the screen. In this way, customers could not continue to process order, so I contacted the support staff. First time they solved the problem very professionally and told me that it needs to be added to the product section
I never edit this setting after that. But one day I found that I could no longer see the widget in the side cart. I tried several times but unable to save it after adding to product section
And yesterday, I started an Easter sale and this widget was necessary for me, so I asked support again to deal with it.
They changed my setting and added the widget on top side cart while I was sleeping, causing the customer can’t find the button to check out after add to cart! ——Because the "check out" button in side cart was pushed out of the screen!
This time period is a very important trading time for the store. It is really a very bad service!
We are very sorry about our mistake. A junior team member was doing a routine check and despite their best intentions they reconfigured your custom-configured widget in a way that resulted in the issue that you experienced. We have taken this very seriously. We released a feature which ensured that custom-placed widgets are no longer be editable. We are improving our team's knowledge base to help new team members get up to speed faster. Finally, we re-configured the custom widget correctly so you can keep using the app. Let us know if there is anything else we can assist you with.