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I started using the app, and the support team was very helpful (Ellie and Brian), very kind, and responded within seconds. also the app really easy to use.
Dear Moonyarts,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie and Brian would be defenitely delighted to happy to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Hannah
Free Gifts - Customer Support Team.
Installed this app for a sale and it works well. I would recommend installing for your store too....
Hi FitOne Nutrition Center,
We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheer,
Rio
Free Gifts - Customer Support Team.
The Secomapp team was very quick to respond to my set up request. They also stayed with me until my store was ready to implement our new gift offers and helped me troubleshoot when there were things that didn't work correctly. They have great customer service!
Hello there, Dr. Killigan's.
Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.
If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!
Best regards,
Sarah,
Free Gifts - Customer Support Team
This APP has many useful functions,
Their staff, Anne, patiently helped me with the installation and use.
Hi Kokorosastudio.com,
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Anne would be super thrilled to read your wonderful feedback. Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!
A kind thank to you, Glico THAILAND,
We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!
If you require assistance, please contact us via Livechat or email at support@secomapp.com.
We're thrilled to have you on board!
Star
Free Gifts - Customer Service Team
The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.
Good day Eeziio,
Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.
Best wishes,
Candice
Free Gifts - Customer Support Team
The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.
Good day Mariposa!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.
Good day to you BySofiaWistam,
We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!
If you have any questions, please contact us via LiveChat or email at support@secomapp.com.
Best wishes!
Hannah
Free Gifts - Customer Support Team
I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it.
I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify.
I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!
The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.
Good day Trace Minerals!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.