Recenze (1 887)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
27. říjen 2021

App is good but the support team is outstanding! They helped me set up the campaign, debug it and even implement the code on two of my themes. Amazing!

Undrdog Surface Products
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 28. říjen 2021

DearUndrdog Surface Products,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

30. listopad 2017

Excellent app! Works well for situations when you want to give gifts on special occasions.

Goodsbyadrian
Kanada
Doba používání aplikace: 6 dny
13. květen 2022

Thank you a lot for the support team, Anne and the team is beyond great. For during the free trial period, they helped to set everything from our request and resolved issues from my questions.

LYN ID
Indie
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 18. květen 2022

Greetings LYN ID

Thank you so much for your wonderful feedback! Our entire team is ecstatic right now! Thanks to your support, we will continue to work hard to improve the features and experience of our loyal customers.

If you require any assistance, please contact us via live chat or email at support@secomapp.com. We'll be there for you whenever you need us!

Best wishes!
Emily
Free Gifts - Customer Support Team

21. listopad 2022

Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers

fitzyculture
Španělsko
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 22. listopad 2022

Hello fitzyculture,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
Hannah
Free Gifts - Customer Support Team

22. květen 2017

After installing they had our site updated and ready to go within the day. The app works very well and the staff is friendly and efficient.
We aren't currently using the app but is worked how it is described. Definitely the best free gift app around.

Also works with ajax as well as the standard shopify add-to-cart forms

Hottubclub
Spojené státy
Doba používání aplikace: 6 dny
27. únor 2022

I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!

DZAGE
Hongkong – ZAO Číny
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 3. březen 2022

Good day DZAGE!

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you with better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

12. únor 2022

Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!

D8 Gas
Spojené státy
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 16. únor 2022

Good day D8 Gas,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Morgan
Free Gifts - Customer Support Team.

25. listopad 2021

Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.

Eveline Cosmetics Canada
Kanada
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 26. listopad 2021

Good day to you Eveline Cosmetics Canada,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

17. září 2021

Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.

Human Food
Spojené království
Doba používání aplikace: 6 dny
Vývojář Secomapp odpověděl 17. září 2021

Good day Human Food,

Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.

7. listopad 2018

Peter N, was a huge help at setting this app up. He went above and beyond. Great customer service. Love the app but it does not work with our free shipping option so it is not a good fit for us.

Winter Warehouse
Spojené státy
Doba používání aplikace: 6 dny