BOGOS.io Free Gift Buy X Get Y
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Very quick and easy set up. I had a small issue with my cart(I believe caused by the theme being used, not the BOGOS app) and their support team took care of it very quickly.
Hi Unique eCigs,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Hannah
BOGOS - Customer Support Team.
Great customer service!
App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.
Hi Sketchboard Pro,
Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
The app is really helpful, we can set up the condition for the free gift easily. The support team, Mina, has been very quick & helpful
Just starting to use it! Great customer support with ANNE. She helped us quite a lot!
Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.
Good day Honeykissme,
You made our day with your trust in BOGOS app and your awesome review! Our team, especially Anne and Louis, is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Hannah
BOGOS - Customer Support Team.
This app solves the problem I am facing now of buying X and getting Y. It has full functions and perfectly adapts to the page effect and presentation method I want. It is recommended that everyone download and use
Nice Customer support. Response was quick & helpful.
Anne on the support team is outstanding! Not only did she answer my question and fix my issue, but she also noticed a few bugs that I had no idea existed which made the app much more user-friendly. I highly recommend BOGOS. Support gets to you right away.
这个软件非常好，客服很好！之前我们使用了另一款app导致我们网站出现重大bug，花费了4个多小时才发现是之前插件的原因。立马卸载并更换至这个app！谢谢客服Anne! 她帮我了很多并设置好了免费礼物offer
你好，
非常感谢您的精彩评论！ 安妮读到这里会很兴奋。 感谢您对我们的免费礼品应用程序的信任，我们将更加努力地开发新功能并改进我们的支持团队，以更好地帮助您开展业务。
如果您有任何进一步的要求，请随时通过我们的实时聊天联系我们或发送电子邮件至 support@secomapp.com。 我们永远感谢你！
此致，
Hannah
BOGOS - 客户支持团队。