BOGOS.io Free Gift Buy X Get Y , Počet recenzí: 1 785

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 91 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
13. březen 2023

Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice

escentials.com
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář Secomapp odpověděl 22. březen 2023

Good day escentials.com,

Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Hannah
BOGOS - Customer Support Team.

21. listopad 2017

Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional

I really recommend this extension

Eloisebeauty
Spojené království
Doba používání aplikace: Více než 2 roky
Datum úprav: 14. červen 2019

Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.

Purus Labs
Spojené státy
Doba používání aplikace: Více než 2 roky
Datum úprav: 30. červenec 2018

Good and speedy support. App is good and useful to create complex free gift mechanics.

Robinsons Staging
Singapur
Doba používání aplikace: Více než 2 roky
2. červen 2022

David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.

Bloom Connect SG
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář Secomapp odpověděl 2. červen 2022

Have a fantastic day, Bloom Connect SG!

The Free Gifts customer service staff is grateful for your kindness and love.
David and Louis are very happy about the excellent feedback we've received:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Lucas
Free Gifts - Customer Support Team

2. červenec 2021

I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly.
This app is good but the customer support team is more good!

ROMANTIC CROWN
Japonsko
Doba používání aplikace: Více než 2 roky
Vývojář Secomapp odpověděl 6. červenec 2021

Dear ROMANTIC CROWN,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Martin
Free Gifts - Customer Support Team.

Datum úprav: 18. duben 2017

We are very happy with the app as it fulfills our need and mainly i am very thankful to the support team, they are very helpful. I absolutely recommend them. cheers !!

The Gluten Free Meal Co
Austrálie
Doba používání aplikace: Více než 2 roky
10. srpen 2020

Free Gifts is a wonderful app. It does exactly what is claimed and provides the perfect solution to our needs. It takes some work to get set up the way you want. Our site is built on custom code so we don't allow app developer access but Lea and Louis - the support team - were very helpful in offering solutions. The .css file was easy to understand and customize to match the appearance of our site. We had to make very few changes to the .liquid file to meet our needs. The app easily handles the 12+ levels of cart totals we have which include more than 60 free gifts. Output to our order forms is also completely compliant with our needs. Thank you Lea and Louis! Well done!

CustomShirt1.com
Spojené státy
Doba používání aplikace: Více než 2 roky
13. srpen 2021

I used this app to help me do apply free gifts function to our website and also request other assistance regarding some issues I faced. And they responded very fast and well handled the issue with kindness and patience. I highly recommend this app!

Nano Singapore Shop
Singapur
Doba používání aplikace: Více než 2 roky
Vývojář Secomapp odpověděl 15. srpen 2021

Dear Nano Singapore Shop,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

23. listopad 2022

Robert was absolutely amazing support. I would recommend this App mainly because of the support from the team

Kate McIver Skin
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář Secomapp odpověděl 1. prosinec 2022

To Kate McIver Skin, good day!

Thank you so much for your wonderful comments! The knowledge that we could help you right away makes our team, especially Robery, extremely happy. We would be inspired to put in more effort to enhance both our support team and our app by your invaluable support.

If you require any additional help, please don't hesitate to contact us via live chat or by email at support@secomapp.com. We enjoy being with you at all times.

Best wishes,
Hannah
Free Gifts - Customer Support Team