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Great support even outside of work hours to solve an emergency! Much appreciated! Thank you very much (David :) )
Greetings, DouceVeillance!
You made our day, especially David's, by putting your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic that we were able to assist and please you!
If you have any additional questions or issues, please contact us at support@secomapp.com. We're available to help you whenever you need it!
Best regards,
Anne
Free Gifts - Customer Support Team.
Worked very well and helped us a lot during BFCM season to boost sales and AOV. Especially I need to thank David from the support team, respond very fast and super helpful at every step and solve all my problems! 5 Star support!!!
Thank you very much. Grabie,
Our team were thrilled to get such positive comments, especially David!
Thanks to your kind words, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team
The app is really good, and Anne has been so helpful when I set up everything. She replies very quick and being very patient. I would highly recommend this app to anyone!
Hi SINBONO,
Thank you for taking the time to leave such a thoughtful comment! We will undoubtedly keep working to improve the features and experience for our loyal customers. Anne is really happy to be of service and realy thankful of your review!
If you require any further assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our main goal is to provide you with the best service possible!
Best regards!
David
Free Gifts - Customer Support Team
The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!
This app is very easy to use, and any issues were resolved quickly by their amazing support team (shout out to Peter)! Really love this app and would highly recommend it.
I have 8 hours with this app and already had 4 big sales using a buy 3 get 1 free strategy. Amazing support! They modified the app to combine beautifully with my theme and it looks gorgeous. Great app, don't hesitate to contact support.
Dear Corazón de Taxco,
We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you, your wonderful feedback is our motivation to work harder everyday!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
Best regards,
Cameron
Free Gifts - Customer Support Team
The support team is really helpful with my issue and they help me resolve it pretty quickly.
Very good app and support team!!
The customer service is helpful in giving details to guide through the app. Very attentive and even off-work hours will be following up.
Hi sttoke.com,
We are so grateful to accompany you in your business! Our support team are all excited to receive your your awesome review! It really motivated us to develop new features and provide better support to our customers!
May you have any other request, we are waiting to give you a hand on live chat and email address support@secomapp.com. Your satisfaction is always our joy and pride!
All the best,
Sam
Free Gifts - Customer Support Team.
This is a really great app!!! I love all the free gift options/settings and Robert was awesome for mostly setting all this up for me. I first installed and then deleted this because I could not make it work-but I'm sooooo glad I gave it another chance and let them do the setup.
Dear Affirm The Word,
Our team is so grateful to have a second chance to have you with us and we can't be any happier to have satisfied you with our app and services! Robert would be extremely happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Martin
Free Gifts - Customer Support Team.